Student Services Specialist

1 week ago

Toronto, Canada Northeastern University Full time

About the Opportunity
- The Student Services Specialist serves as the primary point of contact for all campus learners. Assisting learners with a broad range of issues, the Student Services Specialist will develop and maintain strong relationships with a variety of offices and functional areas across the university and will be able to mobilize university resources and support effectively in response to student needs at the campus. The Specialist will have a broad knowledge of university resources as well as detailed knowledge of campus operations, programs, and services available through the campus.
- The position requires extensive student contact, in-person, via phone, and electronically. This position requires excellent interpersonal skills and an ability to work in a fast-paced environment to create a positive learner experience.
The main areas of responsibility are: student services, student programming and leadership, and student data management.
Key responsibilities include, but are not limited to:

- Meeting individually and in group settings with students to offer guidance on topics related to overall student experience.
- Working with other Northeastern offices and staff members as necessary, manage and support resolution of student concerns and emergencies.
- Develop resources and trainings to ensure that the campus is prepared to address student issues.
- Develop and distribute student communications across multiple platforms, including a regular student newsletter and Yammer posts.
- Support management and delivery of student Orientation events for students in all programs and colleges.
- Develop and execute regular extra-curricular events to enhance overall student experience, including events that address the needs of a large international student population.
- Support regulatory compliance functions, including distribution and auditing of student enrollment agreements.
- Support the development and ongoing operations of campus student interest groups and organizations.
- Qualifications:

- Bachelor’s degree required in Education or related field. Master’s degree preferred with minimum of 4 years of experience in student affairs/life or academic fields in the higher education context. Demonstrated success in the development and implementation of managing multifaceted and dynamic projects. Must enjoy working with learners and helping to guide them through their program to graduation. Flexible, creative thinker open to new ideas and changing priorities within a fast-paced organization. Strong writing, communications, project management skills and ability to manage stakeholder expectations is essential. The ability to be a self-starter and bring teams of individuals together in a collegial and empathetic spirit, while able to relate with individuals from diverse backgrounds. Ability to think and act both analytically and strategically. Experience working with a student enrollment and registration databases is an asset. Finally, the individual must be able to work independently and be an integral member of a team.
- Position Type

Student Services
- Additional Information
- Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
- To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see

.

  • Student Services Specialist

    6 days ago

    Toronto, Canada ILAC Full time

    The Company ILAC Education Group is a leading provider of international education and comprises four distinct divisions. Our offerings range from Language training, University Pathways, Higher Education offering Vocational and Public Private Partnerships programs and Language Testing Centre. Located in Toronto and Vancouver, our mission is to provide the...

  • Student Services Specialist

    2 weeks ago

    Toronto, Canada ILAC Full time

    **The Company** ILAC Education Group is an industry leader with a mission to change lives through education and create opportunities for international students to achieve their dreams. For over 28 years, ILAC has offered thousands of international students an immersive learning experience with award-winning English language programs, cultural diversity,...

  • Student Services Specialist

    1 week ago

    Toronto, Canada ILAC Full time

    **The Company** ILAC Education Group is an industry leader with a mission to change lives through education and create opportunities for international students to achieve their dreams. For over 28 years, ILAC has offered thousands of international students an immersive learning experience with award-winning English language programs, cultural diversity,...

  • Student Services Specialist

    2 weeks ago

    Toronto, ON MW B, Canada ILAC Education Group Full time $45,000 - $65,000 per year

    The CompanyILAC Education Group is an industry leader with a mission to change lives through education and create opportunities for international students to achieve their dreams.For over 28 years, ILAC has offered thousands of international students an immersive learning experience with award-winning English language programs, cultural diversity,...

  • Student Services Specialist

    1 week ago

    Toronto, ON MW B, Canada ILAC Education Group Full time $40,000 - $60,000 per year

    The CompanyILAC Education Group is an industry leader with a mission to change lives through education and create opportunities for international students to achieve their dreams.For over 28 years, ILAC has offered thousands of international students an immersive learning experience with award-winning English language programs, cultural diversity,...

  • Student Service Specialist

    2 days ago

    Toronto, Canada Academy of Learning Career College Full time

    The Academy of Learning Career College (AOLCC) is committed to creating a supportive and inclusive environment for adult learners to pursue their educational goals. As a leading educational institution, AOLCC offers a wide range of programs and courses. We are currently seeking a motivated individual with a passion for transforming lives and a desire to...

  • Student Services Specialist

    3 hours ago

    Toronto, Canada ILAC Full time

    **The Company** The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service. Our ambassadors speak over 40 languages and will make sure our students have the...

  • Student Services Specialist

    2 days ago

    Toronto, Canada ILAC Full time

    **The Company** The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service. Our ambassadors speak over 40 languages and will make sure our students have the...

  • Student Services Specialist

    3 hours ago

    Toronto, Canada ILAC Full time

    **The Company** The International Language Academy of Canada (ILAC) is one of the best-recognized English language schools in Canada and is known for its students’ diversity (our students come from over 75 countries), quality of teaching, and exceptional customer service. Our ambassadors speak over 40 languages and will make sure our students have the...

  • Student Services Specialist

    6 days ago

    Toronto, Canada Pearson Full time

    **Summary**: The Student Support Specialist’s primary responsibility is to build an effective, trusting relationship with each student that ultimately promotes student persistence. This includes communicating with the student in an effective manner, setting goals, advising students on effective problem solving, assessing student risk factors and responding...