Supervisor, Information Management

4 days ago


Rocky View County, Canada Rocky View County Full time

Rocky View County values our employees and provides a welcoming and stable work environment where positive energy, creativity, and a service mindset are encouraged. We seek individuals who enjoy making a difference and contributing meaningfully to a vibrant community. Our valued and diverse team of 500+ employees are provided with the same concern, respect, and caring attitude as the over 40,000 people who call Rocky View County home.
At Rocky View County we value employee work/life balance. Staff are provided with opportunities to grow professionally while being supported with paid training, a competitive salary, benefits after 30 days, 27 paid days off in their first year, plus general holidays, a pension plan, paid sick time, and a hybrid work environment for eligible positions.
Join our dynamic team With a maturing organization and exciting new initiatives on the horizon, this is your opportunity to be part of our growth story

Position Summary
Core Accountabilities
Daily Operations
Identify personnel requirements and coordination of employees to ensure all information management initiatives have adequate resources provided for maintenance and support.
Maintain performance standards by mentoring and coaching employees; carry out discipline when appropriate; and checking results.
Monitor project work to ensure that staff are appropriately addressing outstanding work and priorities.
Ensure resources are allocated most effectively to meet project timelines.
Provide Manager regular reports and updates on projects and staff activities and ensure the Manager is aware of any issues which could escalate.
Ensure communication is maintained at a high level with both staff, vendors, and management.
Prepare or direct the preparation of a variety of reports, documentation, and statistics.
Prepare for and attend meetings as required.
Strategy, Planning, Analysis, Administration
Design, implement, and sustain the organization's information management practices, systems, and repositories including policies and procedures, to ensure effective information management throughout the entire information lifecycle.
Oversee day-to-day base service activities and work with the team to drive process improvements to baseline services.
Protect the integrity, authenticity and confidentiality of records and information by ensuring the information management program and team follows information security protocols, bylaws, policies, standards, and procedures, and manages appropriate access to information.
Identify requirements and participate in the selection and evaluation of information management software and tools to ensure alignment with the information management program.
Oversee the use of information management software and tools to support information at the County and the sustainment and growth of the information management program collaborating with the County's IT department which is responsible for software and tool technical configuration, implementation, maintenance, and support.
Stay up to date with the latest trends and best practices in information management, share this knowledge with the organization's stakeholders, and use relevant trends to shape the information management program.
Work with departmental stakeholders to assess business information needs and develop strategies and solutions to meet these needs for groups such as Legal (including FOIP) and Information Technology.
Design and deliver information management governance training to the IM Team, IM Champions, business representatives, and new hires in collaboration with managers, supervisors, and People & Culture.
Develop and maintain relationships with external partners, vendors, and service providers to ensure the smooth functioning of the organization's information management program.
Formally present to and make requests of the Executive Leadership Team and Council.
Leadership and People Management
Foster a productive and energized work environment, influences others to create a culture that motivates, challenges, and supports team members in their personal development and delivery of solutions.
Supervise operational area with an emphasis on efficiency, accuracy, quality, and safety to ensure a superior level of service.
Participate in the recruitment and selection of prospective staff and ensure employee orientation, on-boarding, and training is complete.
Provide staff regular feedback (including formal performance reviews) and coaching conversations, training, development, recognition and pursue disciplinary progressive actions if required.
Supervise, mentor, and encourage staff to ensure maximum productivity in all areas.
Contribute input into and support implementation, roll-out and enforcement of policies, procedures, guidelines, or protocols and communicate pertinent information to employees.
Lead an Information Management Steering Committee, along with planning, engagement, sustainment and facilitating meetings to solicit members’ organiza


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