Manager, Its, Clinical Informatics

**Job Description**:
As the **Manager, of Information Technology Services (ITS) Clinical Informatics - Applications & Standards**, you will report to the Director, ITS - Clinical Services and will be responsible for leadership and oversite for the Clinical Informatics - Applications & Standards Team that is a mix of clinical and non-clinical staff.

This role is responsible for ensuring appropriate resources and supports are in place ensuring standardization in clinical and system workflows, change management governance, ensuring efficient, high quality system development and maintenance. Responsible to ensure responsive management of service requests and overall management of systems, providing service excellence as related to systems to Team RVH and as lead agency to the partner hospitals. This position will provide leadership related to service deliverables, with an emphasis on ensuring clinical priorities and workflows are understood and translated into systems reflective of best practices through system design, development, and implementation ensuring SLA’s and service deliverables are met operationally and as lead agency.

The role involves successful collaboration with the CMIOs, Professional Practice Leaders, Regional ITS Leadership team, site leadership, and clinical stakeholders to determine and prioritize the clinical, business, regional and provincial initiatives. The manager must follow through with commitments and foster mutual trust with fellow employees, assume additional responsibility without being asked and encourage fellow team members to make innovative contributions and embrace new ideas that align to the RVH MyCare values.

**QUALIFICATIONS**

**Preferred Education & Experience**
- Baccalaureate degree in Computer Sciences, or Health IT related discipline required
- Masters preparation preferred
- Current registration in a Professional organization is an asset
- Membership in discipline-specific Professional Associations preferred
- Change Management Practitioner Certification preferred
- Previous MEDITECH implementation experience an asset
- Project Management Certification or equivalent experience is an asset. Project Management experience with large, complex IT clinically impacted projects, including central, regional, and provincial planning, reporting and implementations.
- Informatics experience in Health Information Systems, MEDITECH experience preferred
- Minimum of 5 years varied clinical practice experience with demonstrated clinical excellence
- Familiarity with the Regulated Health Care Professions Act of Ontario, standards of practice and scope for discipline
- Quality and risk management experience preferred - Procurement experience with RFP interpretation and analysis

**Competencies**
- Excellent organizational skills and ability to handle multiple projects at one time
- Understanding of professional standards and management of ethical issues
- Demonstrated ability to manage change and to foster an environment which promotes personal accountability
- Demonstrated ability to manage change and to foster an environment which promotes personal accountability
- Experience with Aria Oncology Information Systems preferred - Experience working in ITIL environment, ITIL certification preferred
- Excellent leadership experience, abilities to lead by example, teach, direct, motivate staff and ability to resolve conflict, experienced in crucial conversations
- Ability to positively influence and motivate staff and teams to complete desired actions in meeting project goals and deadlines and support culture shift.
- Excellent interpersonal skills and ability to work with diverse groups of people