Lead Technology Portfolio Governance Specialist

5 days ago


Mississauga, Canada McKesson Full time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

**Job Title: Lead Technology Portfolio Governance Specialist**

**Current Need**:
McKesson Technology (MT) has Enterprise Portfolio Management Office (EPMO) which is a centralized function to 1) enable consistent portfolio management 2) build and mature project and program management capabilities and 3) drive project management rigor and standards to enable value realization from investments.

Lead Technology Portfolio Governance Specialist will be a key member of the EPMO team. The individual will be responsible for serving as a portfolio process governance lead for all MT Service Areas. The individual in this role will need to be able to operate within a high level of ambiguity, remain calm under pressure and help establish structure and focus.

**Key Responsibilities**:

- ** Process Development and Refinement**: Evaluate the current state, identify process gaps using stakeholder interviews, and define or adjust portfolio process for projects and non-projects, resource and capacity management, RAID, Change Requests (CRs), and financials.
- ** Standardize Intake**: Ensure all service areas adopt a unified portfolio intake process for all work, with appropriate triage and governance procedures in place to direct requests to projects, enhancements, or business continuity activities.
- ** Enhancements Process**: Optimize the enhancements process and promote its consistent adoption across all teams by clearly communicating procedures and expectations, while providing ongoing support.
- ** Enforce Governance**: Establish process and tool-based controls to ensure that BU Service Category Manager/CIO approval is obtained before work begins, to reduce financial variances for enhancement activities.
- ** Enhance Visibility**: Develop detailed requirements for the development of dashboards that monitor capacity and expenses related to enhancements and conduct monthly review meetings with appropriate business unit and shared services stakeholders.
- ** Metrics, AI and Automation**: Collaborate with the Analytics and Insights team to develop metrics. Partner with the team to implement or develop AI agents and automate process steps and notifications, aiming to decrease manual tasks and increase efficiency for stakeholders.
- ** Establish Clear Ownership**: Define and document specific roles and responsibilities related to process governance for Project Managers, Service Managers, and Portfolio Leads.
- ** Facilitate Training Initiatives**:Collaborate with the Organizational Change Management (OCM) team to comprehensively document training materials for end to end portfolio process for all work.
- ** Derive Insights**:Analyzes data and derives actionable insights for the project managers and service managers.
- Establish clarity and connect the dots across multiple teams, while employing standard ways of working by partnering with all portfolio leads.
- Build and maintain strong relationships with key stakeholders, ensuring their needs and expectations are met with portfolio process guidance and documentation.
- Flex between tactical process level conversations and strategic portfolio conversations and adapt communication to the audience.

**Required Skills and Experience**
- ** Typically requires 10 + years of experience.**:

- **Requires at least 5+ years of PMO process development experience.**:

- **Requires at least 3+ years of experience within a technology focused area (Digital Transformation, Shared Services, Technology PMO, etc.)**

**Critical Skills and experiences**
- Exceptional executive presentation, communication, and influence management skills.
- Experience working with VP's, SVP's / C-suites on a regular basis
- Process development leadership experience, by directly partnering with program/project managers.
- Experience delivering results by collaborating and influencing business and technology delivery teams in a highly matrixed organization.
- Proven stakeholder management skills & building credibility with executive leadership.
- Ability to intentionally flex between strategy and detail and adapt style to different levels of the organization.
- Experience driving organizational transformation and change management.
- Ability to make complex concepts simple and convey it laymen’s terms.
- Demonstrated ability to establish collaborative relationships and move with speed while bringing people alon



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