Receptionist

1 week ago

Victoria, Canada Devon Properties Full time

**About the Role**:
The **Receptionist** is responsible for answering the main switchboard, screening and directing phone calls, receiving and sorting daily mail, and responding to electronic and in-person enquiries. The Receptionist Is also responsible for greeting clients, tenants, and visitors in-person at the front desk.

**Responsibilities**:

- Act as the face of the company, greet clients/customers in a friendly and professional manner over the phone and in-person.
- Answer the main switch board, respond to enquires from clients and customers, research and provide information requested and/or direct them to the appropriate staff member for further assistance.
- Provide general administrative support to various departments across the organization (eg. letter writing), prioritize incoming tasks accordingly, complete work with attention to detail, and meet deadlines as directed by the Administrative Services Manager.
- Manage and maintain documents and records (electronic files, hard copy files, and shared documents) efficiently and effectively, ensuring data/documentation integrity, timeliness for updates, and ease of reference or retrieval as required.
- Receive, sort, scan, and distribute incoming mail to staff and others as needed.
- Receive and record and cheque payments at the front desk, then redirect to the accounting teams accordingly.
- Update telephone contact lists, order office supplies, complete data entry tasks, create files, organize documents and filing.
- Assist with creation/modification spreadsheets, and other various documents.
- Assist with special projects upon request and serve as back up support for the administrative team and organization when required.

**Qualifications**:
**Education and Experience**
- Certificate or diploma in Office Administration or related discipline is an asset, but not required.
- Excellent and fluent communication skills including listening, writing, and verbal communication in English is required.
- 1-2 years experience in a similar role or in property management or real estate is an asset.
- Strong administrative skills including the development and management of office administrative systems and procedures, record management, and correspondence tracking.

**Technical & Functional Skills & Abilities**
- A high level of proficiency in MS Office (Word, Excel, Outlook).
- Demonstrated research abilities including gathering information to respond to clients and customers in a timely fashion.
- Ability to handle multiple tasks simultaneously in a high-growth, fast-paced environment.
- Strong teamwork, collaboration, flexibility and proactiveness.
- Outstanding organizational and time management skills.
- Detail oriented with ability to work independently and prioritize workload.
- Demonstrates a high level of integrity and professionalism.

, Permanent, On-Site

Schedule: Monday - Friday (8:00am - 4:00pm)

**Salary**: $50,000 per year

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