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Key Holder/sales Associate

2 weeks ago

Nanaimo, Canada Claire's Woodgrove Mall Full time

:
Deliver positive sales performance and ensure the needs of the customer are fulfilled. Assist in the successful implementation of all Company’s objectives and plans while completing daily operational activities.

**ORGANIZATIONAL STRUCTURE**:

- Reports to the Store Manager

**RESPONSIBILITIES**:

- Drive Sales and Superior Customer Experience_
- Assist in the achievement of performance targets (e.g. ADS, UPTs, SPLH) through promotion of sales and customer service programs
- Demonstrate product knowledge and fashion awareness in day to day interactions with customers and store associates
- Implement In Store Presentation directives per Company policy and timelines, incorporating appropriate product flows and adjacencies based on individual store layout
- Perform ear piercing procedures that are in compliance with Company and legal guidelines. Enforce proper ear piercing procedures among store associates.
- Demonstrate Leadership_
- Represent the Claire’s/Icing brand through professional behavior, fashion awareness and positive customer relations
- Assist the Store Manager in creating a positive store environment by serving as a role model
- While manager on duty, effectively handle critical situations that occur within the store
- Manage the Business_
- Complete operational activities in compliance with Company policies and procedures
- Complete all required paperwork and banking procedures accurately
- Assist in the implementation of all loss prevention practices to safeguard store and Company investments
- Assist in the management of store inventory (e.g. process shipment, markdowns, store recovery, stock replenishment, back room organization, plannograms, etc) to ensure store is always in business ready condition
- Perform the day to day operations (e.g. opening/closing procedures, housekeeping) while at times being the only associate in the store
- Maintain a safe store environment
- Assume Store Manager duties in the absence of a Store Manager
- Other duties as assigned

**QUALIFICATIONS**:

- High school diploma or equivalent required
- Minimum 1 year retail experience
- Excellent verbal/written communication and organizational skills
- Sound understanding of mathematics and strong reading comprehension skills
- Ability to analyze sales reports and strategically problem solve
- Ability to stand during scheduled shifts
- Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customers
- Ability to operate POS system
- Must be willing to Ear Pierce (Lobes only) will be trained and certified

**Job Types**: Part-time, Permanent

**Benefits**:

- Store discount

Work Location: One location