Food Service Supervisor

4 days ago

Victoria, Canada DAIRY QUEEN VIEW ROYAL dba. West Beach Ice Cream Ltd. Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work site environment**:

- Noisy
- Odours
- Wet/damp
- Hot
- Outdoors
**Work setting**:

- On-site customer service
- Restaurant
**Tasks**:

- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Hire food service staff
- Ensure food service and quality control
- Prepare budget and cost estimates
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Prepare food order summaries for chef
- Must have knowledge of the establishment's culinary genres
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Establish work schedules
**Supervision**:

- Food service counter attendants and food preparers
- Kitchen and food service helpers
**Certificates, licences, memberships, and courses**:

- Food Safety Certificate
**Security and safety**:

- Criminal record check
- Basic security clearance
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Walking
- Physically demanding
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week

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