Tenant Support Worker

**Join a Meaningful Mission: Empower and Support the Squamish Nation Community**

At **Hiyám Housing Society**, we are driven by a deep commitment to creating lasting change within the Squamish Nation community. As part of a groundbreaking initiative to ensure that every Squamish member has a home within a generation, we are looking for dedicated individuals to join our team in supporting individuals and families to thrive in their homes and communities.

The **Tenant Support Worker (TSW)** role offers you the opportunity to make a meaningful difference in the lives of those who need it most. With a focus on providing cultural, emotional, and practical support to tenants, you will play a crucial role in helping individuals overcome the challenges they face, whether it’s overcoming homelessness, coping with trauma, or navigating medical, mental health, or addiction issues. In this role, your work will directly contribute to improving the quality of life and self-sufficiency of tenants, fostering a safe and welcoming environment for everyone.

**Why Choose Us?**
- **Meaningful Impact**: Be part of a strategic initiative designed to address one of the most important priorities of the Squamish Nation Council: to ensure that every Squamish member has access to safe, affordable housing. Your work will have a direct and positive impact on the lives of those in need.
- **Culturally Relevant Support**: Our mission is to honor and incorporate the Squamish Nation’s rich cultural traditions into the work we do. As a Tenant Support Worker, you will help ensure that tenants receive services that are culturally relevant and empowering.
- **Team and Community Focused**: We believe in collaboration and building strong relationships within our community. You will work alongside a dedicated team of professionals, as well as with tenants, families, and local organizations, to create lasting positive change.
- **Personal and Professional Growth**: We are committed to providing training, workshops, and opportunities for development. You will have the chance to enhance your skills, deepen your understanding of social housing, and contribute to building a supportive, inclusive community.

**Key Responsibilities**:

- Build trusting, respectful relationships with tenants from diverse backgrounds.
- Offer direct emotional, cultural, and practical support to help tenants succeed in their living environments.
- Work closely with tenants to develop personalized support plans and connect them with essential resources and services.
- Provide crisis intervention and mediation support to ensure a safe and stable environment.
- Facilitate community-building initiatives, such as tenant programs and activities, to foster connection and engagement.
- Collaborate with internal and external teams to ensure the success of tenant services and programs.

**What We’re Looking For**:

- Strong interpersonal and communication skills, with a natural ability to build rapport and trust with individuals from diverse and multi-barriered backgrounds.
- Demonstrated experience in crisis intervention, conflict resolution, and mediation.
- A deep understanding of social housing, Indigenous communities, and the challenges faced by people dealing with issues such as homelessness, addiction, and mental health.
- Cultural sensitivity and a commitment to respecting the traditions, customs, and values of the Squamish Nation.
- Ability to work effectively both independently and as part of a team.

If you are passionate about creating a supportive, inclusive, and empowering environment for people in need, **Hiyám Housing Society** is the place for you. Join us in our mission to transform lives and build a thriving, vibrant community where every Squamish member has a place to call home.

**Benefits and Perks**:

- Competitive compensation and benefits package
- Ongoing training and development opportunities
- A supportive, collaborative work environment
- The chance to be part of a meaningful initiative that will change lives and the future of the Squamish Nation community

Salary Range $27.00 - $28.75/hour

**Job Types**: Full-time, Part-time, Permanent, Casual

Pay: $27.00-$28.75 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift

**Education**:

- Secondary School (preferred)

**Experience**:

- social services: 2 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- First Aid Certification (preferred)

Work Location: In person