Participant Support Worker

**Be part of our inspiring mission-driven team at Squamish Helping Hands Society—we are a registered charity operating in the Sea to Sky region, based on Squamish; We believe in being part of a community where everyone matters, and where housing and access to food are human rights.**

**Our ever-growing team is looking for our next awesome Participant Support Worker (Front Line Worker).**

In this dynamic role, no two days are the same. What do our staff love about their work? The ability to be inspired daily, create meaningful relationships, and problem-solve in a vibrant environment. Each and every day, staff are able to experience the tangible impact of their work on the lives of the people they serve, and in the community.

SHHS also offers—
- Extended health and dental benefits for all staff working 20+ hours/week—to support your wellbeing
- Regular full-time and part-time employees start at 15 days annual vacation (pro-rated for P/T)
- Casual employees receive 10.2% pay in lieu of vacations and holidays
- Diverse shift options—allowing you to enjoy all that your town of Squamish has to offer, and play in the mountains more
- Casual and fun (yet professional) work environment—no power suits here
- Awesome location downtown Squamish—walk to the ocean, shop, or grab a latte on your way to work
- Delicious meals provided to staff while on shift—a yummy and healthy menu that changes daily
- Opportunities for training and career advancement

Work with our passionate team of staff and volunteers in delivering participant-centered services to build hope, independence, and community.

**Schedule**:
There are a number of shifts and schedules available and schedule options, including day shifts, afternoons/evenings, and overnight.

**Overview**:
Front Line Workers at Squamish Helping Hands form the core team that provides support, information, crisis intervention, and ensures the safety of program participants. Front Line Workers employ best practices to reduce harms associated with substance use and engage with individuals to inform, refer, and support participants. Workers use a non-judgmental trauma-informed approach to enhance the knowledge, skills, resources and supports for individuals to be safer and healthier. The Front Line Worker reports to the manager[s] or designate, and works in accordance with the mission, values, philosophy, and policies of the Squamish Helping Hands Society.

**For full details, please visit our Careers page on our website.**

Duties and responsibilities include participant support and education, maintaining a clean and safe environment, food preparation and distribution, supplies distribution, volunteer support, room checks, referrals, record keeping and daily professional communication using a computer.

**Education, Training and Experience**:

- Diploma in a related human / social service field
- One (1) year recent related experience
- Level 1 First Aid Certification - mandatory
- Driver’s License
- An equivalent combination of education, training and experience may be considered. - Additional preferred Assets - training in: Crisis Intervention Skills; Conflict Resolution; Harm Reduction; Trauma informed Practice; Hostile interactions/De-escalation skills.
- Must have a minimum of two (2) years’ sobriety if you are a “person with lived experience” i.e., having recovered from substance use issues.
- Squamish Helping Hands is an equal opportunity employer, committed to recruiting an inclusive workforce that reflects the community we serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities, and persons with disabilities. _
- This position requires membership in the Union. _
- Note that Squamish Helping Hands workplace currently falls under a Provincial Health Order that requires workers to be fully vaccinated for COVID-1_

**Job Type**: Part-time

Pay: $25.95 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Location**:

- Squamish, BC V8B 1B8 (required)

Work Location: In person