Order Coordinator

1 week ago

Toronto, Canada Atlantic Packaging Products Ltd Full time

**Adjustments, Transfers and Expediting**
- Manage all scales of order modifications, including date, plant and die transfers; handle intercompany transfers (local and cross-border).
- Assist in executing on all scale expediting requirements.

**Inventory & Obsolescence**
- Track aged items and manage updates to specifications, tooling and inventory to address obsolescence both in house and with outside vendors.

**Routing & Process Updates**
- Coordinate spec and tooling updates with estimating, handle alternative routing and flysheet adjustments with cross-functional groups.

**Post-Order Documentation**
- Oversee documentation follow-ups for invoices, shipping (e.g., BOLs), and investigations, including RGA and credit processes.

**Farmouts Coordination**
- Manage mass and regular farmouts, including spec reviews, PO creation, tooling transfers, vendor communication, and invoice validation.

**Account & Sales Rep Updates**
- Process account changes for open orders and coordinate updates with relevant teams for delivery, invoicing and production.

**Invoicing & Customer Portals**
- Inactivate/reactivate specs and tooling; manage account-specific requests and RFQ processes.

**Required Qualifications**

**Education**
- College Diploma or equivalent experience in order coordination, logistics, supply chain management, or a related field.
- Work experience(s) within the corrugated packaging industry is an asset.

**Experience**
- Minimum 2 years of experience in order coordination, logistics, or a related role.
- Proven ability to manage order documentation, tracking, and follow-ups with a high level of accuracy.
- Advanced experience working cross-functionally with internal teams, vendors, and customers to ensure smooth order fulfillment.
- Strong technical aptitude with experience in order management platforms, data analysis tools, and process automation.
- Excellent working knowledge of Microsoft Suite programs.
- Ability to troubleshoot system issues and optimize workflows using digital solutions is an asset.

**Knowledge/Skills/Abilities**
- Strong organizational skills with the ability to manage multiple orders and shifting priorities in a fast-paced environment.
- Excellent communication skills (verbal and written) to effectively communicate across departments and with external partners.
- Analytical mindset to assess inventory, tooling requirements, and order statuses to ensure accurate fulfillment.
- Attention to detail and problem-solving abilities to facilitate process improvements and maintain high operational standards.
- Customer experience focus, ensuring that queries are fulfilled accurately and efficiently while maintaining a high level of internal client satisfaction.

**The above duties are guidelines to the general requirements of the job and are not intended to constitute the full requirements.

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