Billing Coordinator

**Job Title**: Billing Coordinator

**Job Location**:Baden

**Position Type: onsite**

**Shift Hours**:Monday to Friday; 8:30am-5:00pm

**We Bring Food to Your Family’s Table**

The Erb Group of Companies is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 60 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, Winnipeg and a U.S. terminal in Elverson, PA.

**What Will You Do?**
- Responsible for the rating of customer shipments as assigned by supervisor.
- Ability to quote any book rates to customers. Be aware of customer product requirements and Erb Transport requirements. Use the Solomon computer tool of customer rate quotations as required. Use guidelines set out for quotations of trailer loads. Pass on information to supervisor when more than book rates are required.
- Have an understanding of the potential in customer rate inquiries for future business growth.
- Have an understanding of equipment capabilities and capacities in order to quote accurate rates to customer i.e. Straight truck weights, variety of trailers, load to go (same day services) etc.
- Understanding of Customer Portals ie BluJay.
- Be aware of month end deadline procedures and assist in the department's monthly clean-up of unrated pros. Responsible for reserving and voiding the number of required pro bill stickers needed for month end.
- Take on extra responsibilities during vacation time within the department.
- Willing to learn all aspects of the Billing Department
- All other duties as required.

**Who Are We Looking For?**
- Computer skills in Microsoft Office is required, AS400 experience is an asset.
- Accuracy and attention to detail; working in a fast-paced environment
- Ability to meet deadlines and multitask.
- Team player with a positive attitude
- Good communication skills as customer service are a priority
- Geographical knowledge would be an asset
- Proven mathematical skills would be an asset
- Good understanding of Customer Portals i.e. BluJay
- Good understanding of Erb customer base

**Your Cool Work Perks**:

- Benefits available from day 1_
We’re motivated by doing business with good people and hiring them too.
- Company paid health insurance plans (health, prescription, dental and vision)
- Company paid group life insurance and optional life insurance
- Company paid accident and serious illness benefits
- Long-term disability insurance
- Employee & Family Assistance Program (EFAP)
- 20 massages per calendar year
- TFSA, RRSP & RESP savings plans with company match contributions
- Profit-sharing opportunity
- Referral bonus program
- Safety shoe voucher
- Uniform and annual tool allowance for apprentice and mechanic technicians
- Corporate discounts with Josslin Insurance and Goodlife Fitness
- Educational assistance up to 50%, with specific training required by The Erb Group paid in full
- Career advancement opportunities
- Community and philanthropy opportunities
- Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

**How To Make Your Next Cool Move**
- The Erb Group of Companies is an equal opportunity employer. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continues to be a safety industry leader._

IND1