Sales & Reception Coordinator

2 days ago

Cochrane, Canada WS Audiology Americas Full time

We are looking for a **Sales & Reception Coordinator** (called "Client Care Coordinator" internally) to provide exceptional client care and support our team at our **Cochrane, AB**HearCANADA clinic. This would be a great career move for someone with strong retail sales and/or administration skills looking to join a growing team at one of our newer clinics This is a **Monday - Friday 8:30 am - 4:30 pm**position with a **compensation range of $21 - $24 hourly based on experience + bonus**. **What you'll do**: - Act as the key point of contact for patients at our clinic with client-facing/front-desk responsibilities (answering phones, scheduling appointments, greeting clients) - Perform administrative tasks (processing payments, maintaining client files, ordering supplies, receiving incoming mail and packages) - Educate patients on hearing device payment plans, insurance direct-billing, trial periods, and basic product questions with the goal of increasing sales and fostering loyalty to our services and products - Participate in ongoing HearCANADA branding and marketing initiatives to keep a strong brand-presence in our communities - Network with other healthcare professionals and referral sources to promote HearCANADA products and services - Assist clinical team members with sanitization and equipment as directed **What we are looking for**: - 2+ years of experience in a customer service or client-facing role - Retail sales experience or exposure to working in a sales or marketing-oriented environment is required. - An energetic, self-driven person who is excited about business development and community partnerships/marketing - Excellent communication skills with an ability to establish and build relationships with colleagues, coworkers, and community partner - Proficiency with scheduling software and MS Office - A valid driver's license and access to a vehicle is required as the role will involve some work related (mileage is compensated) local travel to events/marketing engagements

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