Front Desk Receptionist

2 weeks ago

Chilliwack, Canada Life and Motion Chiropractic and Wellness Full time

**Location**: Chilliwack, BC. Vedder And Storey Avenue

**About Us**:
Life and Motion Chiropractic and Wellness is a well-established and patient-centered chiropractic clinic dedicated to improving the health and well-being of our community. We provide comprehensive chiropractic care and wellness services to our patients, helping them lead healthier and pain-free lives.

**Position Overview**:
We are seeking a friendly, organized, a multitasker and customer-focused Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient experience at our clinic. You will be responsible for managing appointments, greeting patients, and assisting with administrative tasks to ensure the smooth operation of our clinic.

**Hours**:
hours are flexible and estimated around 10-20 hrs a week, which will fluctuate upwards with clinic busy-ness, staff levels and sick leave covering.

**Key Responsibilities**:

- Greet patients with a warm and friendly demeanour as they arrive at the clinic.
- Schedule and confirm appointments, ensuring accurate and efficient booking.
- Answer phone calls, address patient inquiries, and provide information about our services.
- Maintain patient records and ensure confidentiality of sensitive information.
- Process patient payments, insurance claims, and handle billing inquiries.
- Assist with general administrative tasks such as filing, data entry, and maintaining a clean reception area.
- Collaborate with the clinical team to ensure a seamless patient experience.
- Uphold our clinic's standards of professionalism, courtesy, and patient care.
- Light cleaning duties such as changing garbages, sweeping floors at the end of the shift, dusting, restocking supplies and keeping a an eye on inventory levels.

**Qualifications**:

- **Prior experience using “Jane App software” or experience in a medical or healthcare setting is mandatory**:

- Excellent interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in using computer systems and basic office software.
- Ability to maintain a positive and welcoming attitude, even during busy times.
- Understanding of patient confidentiality and HIPAA regulations.

**Benefits**:

- Competitive salary commensurate with experience.
- Access to chiropractic care and wellness services.
- Positive and supportive team environment.
- Fun relational work environment

**How to Apply**:
Join our team and help us make a positive impact on the health and wellness of our community

**Job Types**: Part-time, Permanent

Pay: $20.00 per hour

Ability to commute/relocate:

- Chilliwack, BC V2R 3V4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person

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