Assistant Manager

4 days ago

Telegraph Cove, Canada Farewell Harbour Lodge Full time

Work Term: Seasonal
- Work Language: English
- Hours: 40 hours per week
- Education: Other trades certificate or diploma
- Experience: 3 years to less than 5 years
- **Work setting**:

- Staff accommodation provided
- Remote location
- Tour boat
- Tourism
- Tourism/travel services
- Marine
- Management
- ** Budgetary responsibility**:

- 0 - $100,000
- ** Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
- Provide outdoor, wilderness and wildlife instruction
- ** Supervision**:

- 5-10 people
- ** Certificates, licences, memberships, and courses**:

- First Aid Certificate
- CPR Certificate
- ** Type of guide**:

- Escorted group travel guide
- ** Tours focus**:

- Boat tours
- ** Type of experience**:

- Marine transportation company
- ** Equipment and machinery experience**:

- Small boat
- ** Area of specialization**:

- Marine biology
- ** Security and safety**:

- Criminal record check
- ** Transportation/travel information**:

- Valid driver's licence
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- ** Screening questions**:

- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
- What is your current field of study?

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