Bilingual Loan Processing Specialist

2 weeks ago

Toronto, Canada FIRST Insurance Funding of Canada Full time

At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters team work and presents opportunities for growth within the organization. FIRST Canada is an affiliate of Wintrust, a financial services company with more than $50 billion in assets.

Join the FIRST Insurance Funding of Canada (FIRST Canada) team.

We are a multi-year Globe and Mail / Morneau Shapell Employee Recommended workplace with an award-winning culture.

We offer a flexible, hybrid-work model and our FIRST Flex program offers opportunity to work internationally.

We have a comprehensive benefit package including:

- Health Benefits: including medical, dental, vision, life, and health spending account
- Financial Benefits: an RRSP plan with a generous company match and competitive compensation including discretionary or incentive bonuses
- Education Benefits: education reimbursement and on-demand learning courses

We have a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment.

We support work / life balance and promote growth-from-within opportunities.

Why join this team?
- We have a culture that encourages an entrepreneurial spirit
- We offer multiple opportunities for development and upward mobility

Job description Summary

The primary focus of the Bilingual Loan Processing Specialist will be to convert all contracts and positive endorsements, perform premium verification when required while ensuring that established service level agreements are maintained. They will also be responsible for written/verbal client communication when necessary.

What You’ll Do
- Process all contracts and positive endorsements within established service guidelines.
- Coordinate with Inside Sales team regarding any relationship issues with our Brokers
- Provide support and act as back up for the Client Service Specialists, taking inbound calls when volumes dictate

Knowledge/Skills/Abilities required:

- Display strong attention to detail, organized and have good abstract reasoning skills
- Must have exceptional written and verbal communication skills - French/English
- Strong organizational and prioritization skills
- Be self motivated and proactive
- Possess an energetic and enthusiastic approach to your work and a desire to go the extra mile in client service
- Be a strong team player, able to build relationships with team members and internal and external clients
- Display strong attention to detail, organized and have good abstract reasoning skills
- Demonstrate a flexible attitude towards change and the ability to adapt to new situations
- Knowledge of Outlook, Excel and MS Word

Training/Education/Experience Qualifications:

- College Diploma and/or 1-3 years work experience in the financial services industry ideally within the Insurance Industry.
- Must be fluent in both French and English written/verbal communication

The expected salary range for this role is $50,000 - $55,432.

Compensation will be based on background and relevant experience.

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