PMO Administrator

2 weeks ago

Montréal, Canada IMP Group Full time

**PMO Administrator / CSR**:
**Summary**:
As a key member of the Program Management Office, the PMO Administrator / CSR is an organized self-starter with the ability to multi-task administration duties while supporting a small amount of client facing services requiring an acute attention to service and detail.

**Responsibilities**:
**PROGRAM MANAGEMENT OFFICE ADMINISTRATOR**:
**Support the Program Management Office with Administrative tasks such as**:

- Administer our Product Support Cases raised to ensure timely closure of requests from inter-disciplinary departments and prepare final invoices for services as required
- Support the Project Managers with their project administration (reports, invoicing, etc..)
- Printing of material as requested.
- Attend Project Meetings and update MS 365 / MS Teams folders as required
- Process Work Orders within internal & external databases
- Follow up on defined action registers to ensure assignees complete their deliverables
- Support the Director of Program Management as required

**Responsibilities**:
Client Services Representative - Lounge Management
- Ensure client entrance area, offices, meeting rooms, lounge and washrooms are clean and tidy.
- Greet arriving clients and ensure their comfort settling into our facilities.
- Tend to in house clients ensuring their ongoing comfort and needs are met.
- Coordinate scheduled activities in the respective meeting rooms within the client entrance area.
- Orchestrate catering as required for special meeting requirements Ensure lounge kitchenette is stocked with coffee, drinks and snacks.

**Requirements**:

- Minimum Qualifications:_
- DEC / DEP
- 1 - 2 years of experience
- General Office Administration
- Client-facing experience
- MS 365 and MS Teams
- Highly organized with good time management skills
- Great customer service skills
- Perfectly bilingual in English and French
- Occasional lifting (under 23 kg)

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