Customer Service Representative

2 weeks ago

Walkerton, Canada Armtec Inc. Full time

**Armtec Inc.**is the largest manufacturer of water management and drainage solutions in Canada, our products are woven into the landscape almost everywhere you look. We deliver a framework of function, pathways for people, and structures for life. Armtec Inc. is a proud member of WGI Westman Group Inc. - a dynamic, entrepreneurial group dedicated to the growth of their employees, customers and the communities in which they operate. With a worldwide customer base, The Westman Group of Companies operates manufacturing, sales, and distribution facilities in over 70 centers across North America and Europe.

Armtec Inc. has the following career opportunity in** Walkerton, Ontario**:
**CUSTOMER SERVICE REPRESENTATIVE**
- Coordinates daily customer orders to ensure timely and accurate delivery.
- Prepares invoicing for exchanges, refunds and/or credits accurately and in a timely manner.
- Prepares manual and electronic sales orders; ensuring accurate information of product for our customers.
- Enters daily production reports and generates invoices into our in house software system WERPS to ensure accurate record of inventory.
- Maintains and tracks inventory of sales and re-sale items to identify where the product is and to coordinate shipment for our customers.
- Determines the most effective and efficient shipping method for customers’ product
- Schedules transportation based on our shipping schedule.
- Prepares calculated lists in balanced bundling and weights on diagrams to ensure loads comply with provincial trucking laws and standards.

**Education and Experience**:

- Grade 12 high school, GED or equivalent mature student diploma.
- One (1) to three (3) years of customer service and sales experience of related experience and/or training; or equivalent.
- Combinations of education and experience will be considered.

**Abilities and Skills**:

- Effective customer service, great communication and interpersonal skills ; in a positive, friendly, outgoing and professional manner at all times.
- Ability to work under pressure, within tight timelines to meet our customer demands and expectations.
- Attention to detail for accuracy purposes, to limit errors and corrections/adjustments.
- Problem-solving ability to handle a variety of situations where only limited standardization exists..
- Intermediate level of computer skills (Ms Word, Excel, MS Outlook, Internet,).
- Product manufacturing knowledge is an asset.

**Benefits and more**:

- ** Top compensation**:

- ** Competitive benefits : Extended health, vision and dental insurance, Life Insurance, AD&D, and much more**:

- ** Free onsite parking**:

- ** Employee and family assistance program**:

- ** Wellness program**:

- ** Educational support**:

- ** Continuous learning and professional growth**

**_
Combine your talent and ambition to our team_**

**_ _____________________________________**

**PLEASE READ CAREFULLY**

We thank all applicants for their interest. Only those selected for an interview will be contacted.

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