Inside Sales Associate

**Who we are?**

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.
- Our customers - Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers. _
- Our team - 3,000 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders. _

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years

We are looking to fill a permanent position of **Inside Sales**at our Richelieu Hardware Canada Ltd., Burnside, Dartmouth location.

**Position Overview**:
**As an Inside Sales Representative you are an essential part of the Richelieu team You are a main point of contact for our customer, whether it be on the phone or at our service counter. You will both closely with our inside and outside sales teams daily. You’ll know all about what we sell, know what we have on hand, and go the extra mile to get what we don’t have in stock. You’ll take their order accurately and help them get on their way. So, if you have experience, self motivated, dedicated to a career in the hardware industry, and enjoy being busy, friendly, and efficient, then maybe this is the perfect job for you**

**More specifically, your main tasks will be**:

- Promoting & Selling value added products and services
- Answer customer inquiries at our service counter in person or by phone
- Taking orders and relaying information to customers
- Monitor and advise customers of product information, availability, and delivery status
- Participate in basic accounts receivable tasks, including credit check and collection calls
- General administrative duties in a computerized environment

**Requirements**:

- Diploma or Degree in(any combination of training and/or experience judged to be equivalent will be considered);
- A minimum of 3-5 years of experience in a similar position.
- Great computer skills.
- Bilingual (an asset)

**Qualifications**:
**- Self motivated & great at multi-tasking**
- Proven experience in Sales or customer service environment.
- Strong communication (written and oral) and presentation skills.
- Good aptitude in analyzing issues and proposing solutions.

Excellent interpersonal skills and proven ability to create business relationship.
- **A Canadian flagship**:As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
- **A mature and stable company**:With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
- **Continuous growth**:With strong financial health, our business is constantly expanding, opening future opportunities for all.
- **Competitive compensation**:We offer competitive base compensation based on the market.
- **Opportunity to become a shareholder**:We believe in the involvement of our employees and offer them the opportunity to become shareholders.
- **Work-life balance**:We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
- **Quality products**:We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
- **Opportunity to grow**:We encourage career opportunities and continuing education for the professional development of our employees.

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