Student - Telecommunications

**Company Biography** As Ontario's only multi-utility provider, we offer a comprehensive range of services, including water, wastewater, natural gas, electricity, and telecommunications - all under one roof. This integrated approach empowers us to deliver innovative solutions, exceptional customer service, and operational efficiencies that set us apart in the industry. With over 150 years of commitment to the Kingston community, we work every day to provide the safe, reliable utility services our customers rely on. Our efforts go beyond keeping the lights on and the water flowing. We’re driving progress through projects that create lasting, positive change. At the heart of everything we do is our vision to advance our unique utility model to benefit our customers and build better communities. At Utilities Kingston, we believe that strong communities are built by strong teams. By joining us, you'll be part of a collaborative and dynamic environment where your skills and ideas will contribute to enhancing safety, driving reliability, and building a resilient future for our community. **Primary Duties** Reporting to the Supervisor of Telecommunications, the successful student will assist the fibre group with enhancing or adapting existing systems and integrating new features or improvements following the system development life cycle. The students will assist the team in provisioning and setting up new customer sites and equipment at their sites. The successful student will monitor alliance for support calls and monitor fibre Support inbox for service-related issues and escalate them to coordinators. The student will also provide support field related work or general maintenance as needed. **Education, Certification and Other Qualifications Required** - Full-time student at a recognized post-secondary educational institution, and returning to full-time attendance in the Fall of 2026, preferably in the field of Information Systems or Computer Networking. - A basic understanding of Ethernet, MPLS, layer 2 networking, ACLs, QoS, firewall configurations and VPNs - A basic understanding of networking technologies including switching, routing, IPv4. - A basic understanding of installing fibre optic network components and troubleshooting issues. - Basic knowledge of Occupational Health and Safety requirements as it relates to individual, organizational and operational requirements - Knowledge and experience with Microsoft Office Applications (Word & Excel) required. - Superior organization skills. - Ability to perform well independently and as a team player. - Strong verbal and written communication skills. - Ability to keep sensitive information confidential. - Adaptability in a changing environment. - Ability to manage high volume workloads under time sensitive conditions. - Conscientiousness and attention to detail. **Special Working Conditions/Conditions of Employment** - Completion of a Criminal Record Check at the employee's own expense, and to the satisfaction of Utilities Kingston. - Valid Class "G" driver's license. - Cisco CCNA considered an asset. This vacancy is available to give students practical, hands-on experience during the summer months while supporting our team with regular operations **Closing Statement** Your resume and/or cover letter must clearly demonstrate how you meet the requirements of the position. **Accessibility Statement** Appropriate accommodations will be provided as required by the Accessibility for Ontarians with Disabilities Act (AODA) upon request. **Employment Equity