Applications Support Specialist

7 days ago

Toronto, Canada Ontario Regional Corporate Office Full time

**Job Type: Full-Time**

**The Gateway to Your Future**

**We Provide**
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

**Key Responsibilities**
- Provide capacity planning, monitoring, and maintenance of designated system(s) and identifying trends or problems (as defined under ITIL).
- Maintain production environments relating to Gaming Management Systems and
- Services including development, stage and production systems.
- Ensure continuity and quality by owning the resolution of issues across platforms; Track progress and escalate as appropriate.
- Keeping abreast of technical developments of operational importance to the company;
- Participating in developing or setting standards
- Participate in 0n-Call support.

**What You Bring**
- Undergraduate degree or diploma with emphasis in business administration and/or technology
- 5+ Years of Project Support Experience, Casino experience or equivalent combination of education and experience
- Experience with Gaming Systems preferred; Knowledge of Bally’s Gaming Management System (GMS) V15, Application Server such as JBOSS and web server configuration and management; Thorough knowledge of MS Office and MS Project
- Training in Application Systems Development Life Cycle Management methods and techniques
- Proven track record of successful project implementation in a software and technology implementation environment
- Excellent organization, written and client facing skills
- Experience of the entire project life cycle, able to operate in the initial conceptual design stage
- The ability to obtain provincial registration

**Why Work With Us?**
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

**Get to Know Gateway**

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