Retail Sales Associate/key Holder

1 week ago

Ajax, Canada Once upon a child Full time

**About us**

We are professional, agile, fun and our goal is to Once Upon a Child's goal is to provide our customers a fun and convenient way to buy and sell kid's stuff.

Our work environment includes:

- Growth opportunities
- Casual work attire
- On-the-job training

**Responsibilities**:

- Assist the store manager in day-to-day operations of the retail store
- Provide excellent customer service and assist customers with their inquiries and purchases
- Sell products and services to meet sales targets
- Handle cash transactions and ensure accurate cash handling procedures are followed
- Maintain a clean and organized store environment
- Assist in inventory management, including receiving and stocking merchandise
- Train and supervise retail staff to ensure they provide exceptional customer service
- Resolve customer complaints or issues in a professional and timely manner
- Implement store policies and procedures to maintain a safe and secure environment

**Skills**:

- Strong sales skills with the ability to meet or exceed sales targets
- Excellent phone etiquette and communication skills
- Experience in retail sales, preferably in a similar role
- Proficient in cash handling procedures and basic math skills
- Strong organizational skills to manage inventory and store operations effectively
- Fluent in English, multilingual skills are a plus
- Ability to effectively communicate with customers and team members
- Knowledge of technical sales is an advantage
- Excellent time management skills to prioritize tasks effectively

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Management reserves the right to modify, add, or remove duties as necessary.

**Job Type**: Part-time

**Salary**: From $16.55 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- On-site parking
- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- Afternoon shift
- Day shift
- Morning shift

Work setting:

- Apparel store

Ability to commute/relocate:

- Ajax, ON L1S 7L8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

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