Employer Liaison

At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.

We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.

Join us in helping diverse Canadians and newcomers achieve their full potential

SUMMARY:
The Employer Liaison serves as the key point of contact between Achev and local employers. This role involves building and maintaining relationships with businesses, understanding their workforce needs, and facilitating job placements and training opportunities for job seekers. The Employer Liaison works to ensure that the programs and services offered align with employer requirements and contribute to the overall goal of reducing unemployment and underemployment in the community.

The Employer Liaison may also provide Job Retention assistance, for those clients who need additional coaching and mentoring in order to maintain employment or to make the next step on their career path. The Employer Liaison role may be required to provide part or all aspects of the Assisted Services model.

**DUTIES & RESPONSIBILITIES**

**Employer Engagement**:

- Develop and maintain strong relationships with local businesses and industry partners.
- Identify and understand employers’ hiring needs and workforce challenges.
- Promote Employment Ontario services and programs to employers, including job matching and training opportunities.

**Job Matching and Placement**
- Assist in matching individuals who are unlikely to succeed in conducting their own job search, even with support due to other barriers to their employment, according to their skills and interests with work opportunities
- Facilitate work opportunities and negotiation of employment relationships on behalf of clients including placement agreements and contracts with individuals and employers that include training objectives and commitments and financial incentives
- Set up experiential or on the job training for individual participants with employers including volunteer, job test and hire, work experience and on the job training opportunities
- Develop a training plan with the employer and the participant and negotiate the incentive as appropriate
- Provide financial support to remove barriers to participation
- Conduct outreach to employers to identify opportunities and promoted job matching and placement support
- Ensure that employers meet all eligibility criteria, conduct at least one site visit per employers prior to placements to confirm a suitable and safe work environment.
- Where necessary, provide employers with sensitivity/diversity training, workplace safety training and information on accommodation needs
- Conduct monitors and provide coaching and support during the placement including identifying and resolving workplace issues that may affect participant success both during and after the placement
- Administer contract with employers, including the timely processing and payment of financial incentives
- Other related duties as assigned

Job Retention
- For those individuals who need enhanced support when an on the job placement, employment and or advancement are unlikely without further assistance - develop a resource pool of mentors/coaches to support
- Identify those in need for additional support with individuals and or the employer as appropriate
- Develop support plans with the individual the mentor/coach and the employer as is appropriate
- Link participants with mentors and coaches to provide support during and after the job placement
- Monitor the mentor/coach relationship and its impact on workplace success, facilitating adjustments as required
- Provide documentation of a clear rationale to support the participant accessing the job retention part of the ES service including the service plan and any preliminary work done that supports the clients need for retention services

**Job Search**
- Facilitate structured and individualized support for conducting successful job search to individuals in a group setting or individually
- Facilitate an orientation to the workplace
- rules and expectations of employers, rights and responsibilities of employers & Canadian workplace culture
- Provide support to client in assessing their qualifications against job requirements
- Provide information about and access to professional accreditation, language credentials and prior learning assessments
- Support mentoring and coaching during the job search proc