Front Desk Receptionist

1 week ago

North York, Canada Serene Cosmetic Clinic Full time

Serene Cosmetic Clinic is looking for someone who is passionate about beauty to join our new location in North York which is opening soon

Since you will be the first and last point of contact, customer service, and attention to detail must be present at all times.

At Serene Cosmetic Clinic we are dedicated to helping our clients feel beautiful. We believe in giving each guest the best experience and every member of our team plays an important part.

**Skills and Qualifications**
- one or more years recent experience in a clinical, aesthetic, surgical or medical spa (preferred)
- Fluent in English and mandarin is required
- Experience in customer service (preferred)
- Strong commitment to excellent customer service and client care.
- Ability to multi-task; work independently and as a team; and pro-active.

**Responsibilities**:

- Monitor and reply Wechat, answering and screening phone calls, scheduling appointments, taking messages and managing appointments for our team, check out clients after each appointment.
- Daily communication of information to team leads and management.
- Provide a professional and friendly environment, follow up with clients.
- Managing social media posts on WeChat, rednote and instagram.
- asssist clients with filling the consent form, take before and after photos,
- Help maintain a clean environment in clinic.

Pay: $17.00-$22.00 per hour

Additional pay:

- Bonus pay
- Commission pay

Schedule:

- 8 hour shift

Ability to commute/relocate:

- North York, ON M2N 1M5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (preferred)

**Language**:

- Mandarin (required)

Work Location: In person

Expected start date: 2025-05-27

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