Data Services Coordinator

We’re Hiring
Data Services Coordinator
Toronto, ON

Full-time
Hybrid

WHO WE ARE
SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents more than 180,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM

WHY WORK WITH US?
- Make a difference by supporting and collaborating with a vibrant and creative community
- Enjoy many options for workplace flexibility and work-life balance
- Get involved in the rapidly changing creative space
- Advocate for and empower the creative community
- Together, we’ll help music creators earn more income and make a living

WHAT WE OFFER
- 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)
- Twelve paid sick days annually (including five personal days)
- Virtual My Wellness program, including access to SOCAN fitness facility (Only for Toronto based positions)
- Annual Performance Incentive bonus (dependent on a personal and company performance)
- Defined contribution Pension Plan
- Comprehensive, health and dental benefits program
- Inclusive and collaborative working environment

ABOUT THE ROLE

The role of Data Services Coordinator is to ensure that music data received from our Audio
- and Audio-Visual partners are received and ingested each quarter so we can distribute accurate and timely Royalties to our Members. More specific responsibilities include tracking incoming documents, manipulating the information received and then storing, sorting, and recording such documents electronically in our operational database in a timely and accurate manner.

WHAT YOU’LL DO / KEY RESPONSIBILITIES
- Prioritizing and sorting of all validated documents including organization of their electronic storage
- Identification of whether the incoming cue sheets are International or Domestic determine classification of documents
- Ingestion activities for cue sheets received to the operational system, this includes data manipulation, and monitoring the process to ensure data load is successful
- Process and manage large data sets for ingestion using data cleansing procedures. (formats e.g. PDF, Excel)
- Utilize automated tools to extract data from primary/secondary sources
- Research and clarify missing information from source data
- Remove corrupted data and fix data errors and related problems from source data
- Digitize Audio
- and Audio-Visual files from pdf, images, text, to standard format
- Handling of ad-hoc queries and requests from other Operational teams as it relates to data processing
- Create and prepare relevant reports according to departmental needs using Epicor for stakeholders and management
- Improve and increase team and departmental effectiveness by providing feedback on improvement opportunities
- Other duties, as required

WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE
- Windows computer literacy required: Intermediate MS Office; Experienced with MS Excel on data cleansing/manipulation/organization techniques using Pivot tables, data sorting/filtering, building formulas is a must
- MS Access and database knowledge is an asset
- Strong aptitude for figures
- Problem solving and conflict resolution skills
- Excellent communication and organizational skills
- Ability to meet tight deadlines
- Bilingual an asset (French) but not required

**ACCESSIBILITY & ACCOMMODATION**:
EQUAL EMPLOYMENT OPPORTUNITY
SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

HOW TO APPLY