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Collection Agent
2 weeks ago
MetCredit is seeking **full-time collection specialists** for our downtown Edmonton Office
Build a career with an exciting, rapidly growing, Canada-wide organization.
- **We offer the following benefits**:_
- Fun, fast-paced office environment
- Opportunities for advancement and career building
- Paid hands-on training with our experienced management team
- Convenient downtown location next to Bay Enterprise LRT station
- Reduced rate on the monthly ETS pass & GoodLife Fitness membership
- Medical, dental and vision coverage
- Supportive learning environment
Experience is not required - only **strong work ethic,** **results driven** & **motivated** individuals.
**Job responsibilities**:
- Call account holders to discuss delinquency and negotiate repayment
- Gather relevant financial information to find appropriate solutions
- Utilize scripting to keep calls short and solution focused
- Detailed documentation of calls and timely follow ups
- In and out going calls
**You can be a very successful collector if you are**:
- Communicator - you are outgoing, upbeat, and enjoy making connections
- Competitive - you seek to be rewarded for your effort
- Goal driven - you strive to meet and surpass daily and monthly goals
- Adaptable - you can learn new things quickly and efficiently
- Organized - you are focused with strong time management skills
- Problem solver - you find it rewarding to find solutions to challenging situations
- Negotiator - you listen carefully and find mutually beneficial solutions
If you are eager to learn from highly skilled masters of the debt recovery industry, we'll help you hone these skills into a rewarding, profitable career.
Each collector receives paid training to understand client directives and policies as well as industry legislative guidelines. Most importantly, we believe everyone deserves to be treated with courtesy and respect at all times.
As a company, we actively support community initiatives through #MetCreditHelps and we are a recognized employer that is hiring English-speaking Ukrainian nationals looking for employment in Canada.
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**Job Types**: Permanent, Full-time
**Salary**: $2,750.00-$3,000.00 per month
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Application question(s):
- Do you have any criminal offences where a pardon has not been granted?
Licence/Certification:
- Canadian work permit, residency or are a Canadian citizen (required)
- Police clearance or agree to completing one (required)
**Job Types**: Full-time, Permanent
Pay: $2,750.00-$3,000.00 per month
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Vision care
Ability to commute/relocate:
- Edmonton, AB T5J 1Y8: reliably commute or plan to relocate before starting work (required)
Work Location: In person
