Parts Advisor

**Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you**

**Pacific Honda** is currently looking to fill the position of
**Parts Advisor**.

**Responsibilities include**:

- Assisting with the day-to-day operations of the Parts Department including maintaining and ensuring optimum levels of inventory using data, individual experience and colleague’s knowledge
- Maintaining customer service (CXI) goals based on dealership and manufacturer objectives
- Selling and procuring parts, and supporting services, to internal and external customers; greeting all promptly and professionally; providing guidance and assisting in the selection of goods and repair, suggesting companion requirements, providing quotes, determining availability, following up and notifying clients on issues
- Using computer systems to look up and provide internal and external customers with accurate information, quotes, invoices and goods
- Supporting technical staff, service advisors and appointments personnel by working efficiently with high quality output
- Providing timely and accurate parts, accessories, tires and lubricants to fulfill demand and client needs
- Processing returns, stocking shelves, keeping goods and department clean and orderly
- Conducting rotating and yearly inventory counts
- Handling hazardous materials and high-voltage batteries
- Inspecting condition of goods to ensure returned items are acceptable; returning of goods to manufacturer and vendors
- Operating fork lift and obtaining certification as necessary
- Delivering of goods to clients using delivery van
- Ensuring records/paperwork are processed expediently, accurately and in a timely manner and processed through to accounting
- Complying with all company & manufacturer policies. directives and procedures, and government rules
- Creating and maintaining positive relationships with customers; making customer satisfaction a priority to ensure solid business relationships
- Building relationships with clients and providing exceptional customer service
- Regularly lifting up to 11kgs and occasionally over 34kgs
- Complying with occupational health and safety legislation, regulations, and policies
- Perform other duties and responsibilities as needed

**Applicants must have**:

- A minimum 2 years’ current verifiable New Car Dealership Parts Advisor experience
- Inherent technical and mechanical automotive knowledge
- A dynamic self-starter attitude and be detail focused and extremely well organized with the ability to consistently manage multiple tasks and deadlines simultaneously
- A supportive disposition and be a pro-active character
- An intrinsic current knowledge of automotive DMS systems; Reynolds & Reynolds an asset
- A strong desire to support the team, the company and the company’s customers
- Be personable & courteous with an outgoing nature and strong work ethic
- Exceptional customer service and satisfaction characteristics
- Valid Class 5 BC Driver’s License with acceptable driving record

**Advantages of the Dilawri Lifestyle**:

- First hand mentoring from auto industry leaders
- Innovative, exciting work environment
- Employee discounts on vehicle purchases and leases
- Employee discounts on service and parts
- Career growth opportunities
- Competitive compensation
- Generous benefit package
- Exclusive Dilawri offers
- A true Family culture

**Dilawri Group of Companies** is Canada’s largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest