168555 - Administrative Support Worker - Department of Health and Wellness - Permanent

The Department of Health and Wellness is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

The purpose of this position is to provide information and assistance to inquiries regarding the various provincial drug programs and to administer the Home Oxygen Program and provide assistance with the initial set up of Special Authorization Drug requests. The position also acts as the payroll timekeeper for divisional staff and provides a full range of administrative and clerical support services for PEI pharmacare.

**Duties will include but are not limited to**:

- Respond in a knowledgeable and professional manner to inquiries from the general public regarding the various Pharmacare drug programs.
- Administrator of the Home Oxygen Program (HOP).
- Set up new client files and activate clients in the Integrated Claims System (ICS). Enter monthly expense claims in ICS.
- Prepare, code and submit all Pharmacare related invoices to finance for processing.
- Assist Manager in establishing RIM classification schedule including setting up and maintaining a file system in accordance with the Records Information Guidelines and section programs/services.
- Demonstrate an understanding of Pharmacare’s mission and positively promote its objectives in daily communications.
- Assist with the development, preparation and distribution of Pharmacare publications and communication materials and liaise and communicate with external partners/stakeholders and other government departments.
- Oversee Pharmacare’s procurement activities to ensure the timely and cost-effective acquisition of Pharmacare supplies.
- Receive, sort and distribute incoming mail.
- Other related duties.

**Minimum Qualifications**:

- Successful completion of Grade 12;
- Successful completion of a recognized medical secretarial/office studies program;
- Demonstrated equivalencies will be considered;
- Considerable administrative experience in an office environment;
- Experience in undertaking independent projects of research and analysis with minimum direction and supervision;
- Knowledge of the Health System and programs would be an asset;
- Knowledge of Pharmacare and its policies and procedures would be an asset;
- A high degree of proficiency in typing, editing and composing correspondence with word processing tools, working with (manipulating and creating) spreadsheets, E-mail, Peoplesoft, Business Objects and Integrated Claims System;
- Experience with Office 365 (including Word, Excel, PowerPoint);
- A high degree of proficiency with English composition;
- Knowledge of medical and pharmacy terminology is an asset;
- Ability to work both independently and as a team member.
- Excellent interpersonal and communication skills; must be able to effectively deal with sensitive and confidential issues;
- Acceptable Criminal Records Check & good previous work and attendance record.

**This competition may be used to fill future job vacancies.**

**IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE.**

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