O365 Admin

**Role: Office 365 Administrator**

**Location: Oakville, Ontario, Canada**
**Position Type-Regular Full-Time**

Exp -10+ YEARS

**Mandatory Skills**
Office 365 - Exchange Online

**Roles & Responsibilities**:

- Component: E**xchange Online, Active directory and Office 365, SharePoint Online, OneDrive for business, Skype for business.**
- **Troubleshooting **end user issues related to **Outlook, SharePoint, and other Office365 Services,**
- Troubleshooting issues related to Mail Flow, Object provisioning, SMTP Relay issues for internal EA Applications,
- Involved in Security task/activities by sharing relevant data from Office365 Tenant,
- Involved in patching and maintenance activity of Windows & Exchange servers,
- Monitoring Office365 Tenant for any major change or Outages and proactively updating Service Desk Team, SME’ s & IT Operation Management Team about it.
- Working on Priority Tickets and ensuring the Incident/Task are closed & resolved within SLA?s.
- Working with Site IT?s for remote location and Executive IT Team to resolve issues for VIP users
- Collaborating with other internal IT Teams on issue solutions/guidance.

**- Involved in service improvement plans for Office365 to test feature, share best practices and experience with the Engineering Team on Office365 services,**
- Reviewing Messaging Team performance and discussing any technical or process related roadblock/challenges on weekly with SMEs & IT Operation Lead from Client side,
- Documenting best practices and creating SOP’s for known issues resolution.

**- Migration: mailboxes from on-premises exchange server 2007, 2010, 2013 & 2016 to Office 365.**
- Hands on experience in technolog**ies Exchange server 2013, 2010 and Office 365.**
- Expertise in Implementing, configuring and administering Exchange servers.
- Configuring and Troubleshooting Mail retention policies issues, Transport and Journal rules issues, Mail flow and mail connector issues.
- Automating and executing Office 365 procedures utilizing Windows PowerShell.

**- Configuration and troubleshooting of MS Outlook client 2010, 2013 and 2016.**
- Creating and managing Mailboxes, Distribution Lists, and Public Folders.
- Audit Logging and Compliance requirements.
- Creating recipients, Mailboxes, o365 groups etc.
- Office 365 exposure from setting up and implementing standpoint.
- Delivering triages on all the Office 365 components.
- Collecting and analysing logs for Outlook client.

**- Syncing users from AD to Office 365 using AAD connect tool.**
- Managing and troubleshooting users, groups, and computer accounts in Active directory.
- Managing incremental sync and full sync to sync user data to cloud.
- Helping customers to set up AAD connect for their organization.
- Managing and creating SharePoint teams, site collections and groups.
- Handling issues related to permission and provisioning of user in SharePoint Online.
- Resolving issue on SharePoint document library, list, web-parts and pages.
- Created, configured, and administered SharePoint sites and user permission rights.
- Solving syncing issues of SharePoint site and document library on Windows and mac.
- Created and Managed SharePoint Groups and Permissions for Domain Users.
- Solving syncing issues of OneDrive for Business on Windows and mac.
- Helped in installation and activation of OneDrive for Business.

**- Excellent Communication Skills**

**Regards,**
**Compest Solutions Inc**
**D: 647-660-7562**

**Salary**: $60,000.00-$70,000.00 per year

**Experience**:

- Office 365 Administrator: 10 years (preferred)
- SharePoint Online, OneDrive for business,: 10 years (preferred)
- Skype for business.: 10 years (preferred)
- Outlook, SharePoint, and other Office365 Services: 10 years (preferred)
- Monitoring Office365 Tenant: 10 years (preferred)
- exchange server 2007, 2010, 2013 & 2016 to Office 365.: 10 years (preferred)
- Active directory: 10 years (preferred)
- Managing and creating SharePoint teams: 10 years (preferred)
- installation and activation of OneDrive for Business.: 10 years (preferred)