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Dental Office Manager

2 weeks ago

Pickering, Canada Van Horne dental Full time

**Job Title**: Office Manager - Pediatric Dental Office

**About Us**:
We are a modern, high-tech pediatric dental office dedicated to providing exceptional care for children in a warm and welcoming environment. Our state-of-the-art facility is supported by a well-trained, motivated, and friendly team committed to creating positive dental experiences for children and their families.

We are seeking an experienced and motivated **Office Manager** to lead and support our team in delivering outstanding patient care. If you have a passion for organization, leadership, and customer service—and ideally some dental experience—we’d love to meet you

**Key Responsibilities**:

- **Leadership and Team Management**:

- Oversee daily office operations, ensuring efficiency and a positive workplace environment.
- Manage and support the team, including scheduling, training, and performance reviews.
- Foster a culture of collaboration, motivation, and exceptional patient care.
- **Patient Experience and Communication**:

- Ensure an outstanding patient experience by maintaining a welcoming and professional environment.
- Handle patient concerns, inquiries, and feedback in a timely and empathetic manner.
- Coordinate with the clinical team to ensure smooth patient flow and appointment management.
- **Administrative Oversight**:

- Manage scheduling, billing, and accounts receivable to maintain a financially healthy practice.
- Ensure compliance with policies, procedures, and regulatory requirements.
- Oversee supply ordering and inventory management for the office.
- **Technology and Innovation**:

- Leverage the office’s cutting-edge technology to optimize operations and patient care.
- Train team members on the use of new systems and software as needed.
- **Marketing and Growth**:

- Collaborate on initiatives to promote the practice, including social media, community outreach, and patient referral programs.
- Monitor and analyze key performance indicators (KPIs) to identify growth opportunities.

**Qualifications**:

- Proven experience as an Office Manager, Practice Manager, or in a leadership role in a dental or healthcare setting (pediatric dental experience is a bonus). Management experience is a must
- Strong organizational and multitasking skills with excellent attention to detail.
- Exceptional communication and interpersonal abilities to build positive relationships with patients, families, and team members.
- Proficiency in dental practice management software (e.g., Dentrix, Open Dental, etc.) and a general aptitude for technology.
- A patient-focused mindset with a proactive and solutions-oriented approach to challenges.
- A motivated, enthusiastic attitude with a commitment to personal and professional growth.

**What We Offer**:

- A supportive and collaborative team environment.
- Opportunities for professional development and growth.
- Competitive salary and benefits package.
- A chance to work in a beautiful, high-tech office with a focus on excellence.

**How to Apply**:
We can’t wait to welcome you to our family

**Job Types**: Full-time, Part-time

Pay: $70,000.00-$95,000.00 per year

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person