Cargo Agents
2 weeks ago
**Join our team** Pacific Coastal Airlines is looking for **permanent full time Cargo Agents.** This position is based out of the South Terminal building at the Vancouver International Airport in Richmond. Pacific Coastal Cargo Agents are responsible for providing outstanding service to our customers and must embody the Pacific Coastal Airlines motto of "People Friendly, People First". The successful individual will be expected to embody the corporate values, professionalism, diversity and service excellence both to our internal and external customers. **Main Responsibilities**: - Provide front-line customer service to external and internal customers - Advise on cargo rates and status - Investigate and handle customer complaints - Deal with time sensitive shipments, notify customers of the freight arrival - Trace lost or misdirected cargo and associated records - Weigh cargo items, compute and calculate charges for services in accordance with tariff rules - Process and collect payments, prepare and issue airway bills and shipping documentation, enter shipping information into a computer - Maintain and update records on a regular basis - Lift and move cargo, ensure that is has being directed properly - Decide whether to accept or reject cargo items, provide special handling of cargo as required - Possess an excellent understanding of company products and services and effectively promote them at all times - Deliver service standards in accordance with Pacific Coastal Airlines philosophy - Represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customers - Other duties as assigned **Qualifications**: - Valid class 5 driver's license - Capable of lifting up to 70 pounds - Previous customer service experience is an asset - Proficient at data entry and basic math skills **Skills & Abilities**: - Strong communication and teamwork skills - Ability to work independently under mínimal supervision and/or as part of a team - Complete tasks in an efficient and accurate manner - Flexible to work weekends, evenings, holidays and/or irregular shifts - Able to work outdoors during inclement weather conditions - Comfortable using computers and POS machines on a regular basis **Why Pacific Coastal Airlines?** Company Culture: We honour our company motto of _People Friendly, People First_ for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture. Compensation: We recognize and value industry experience by offering competitive compensation commensurate with prior experience. We offer long term pay progression to recognize years of service as well as a company match Group RRSP for retirement planning. Health Benefits: We offer a standard benefits package for permanent full time and part time employees consisting of extended health, dental, travel medical, life insurance, AD&D, STD, LTD, an employee and family assistance program, paid sick days, and paid personal emergency days. Travel Benefits: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, WestJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.
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Cargo Agent
2 weeks ago
Richmond, British Columbia, Canada Pacific Coastal Airlines Full time $45,000 - $65,000 per yearPacific Coastal Airlines is looking for a permanent full-time Cargo Agent based out of the South Terminal building at the Vancouver International Airport in Richmond. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual...
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Cargo Agent
2 days ago
Richmond, Canada PACIFIC COASTAL AIRLINES LIMITED Full timePacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations in a beautiful province of British Columbia. **Responsibilities**: - Advise on cargo rates and status - Investigate and handle customer complaints - Deal...
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Cargo Office Agent
2 weeks ago
Richmond, British Columbia, Canada Menzies Aviation LATAM Full time $45,000 - $70,000 per yearJob DetailsDescriptionDo you have a passion for aviation and love being part of a fast paced environment? We are looking for a dedicated individual to ensure smooth operations on the tarmac, Join our team and soar to new heights with a career at Menzies AviationAbout UsJoining Menzies Aviation means becoming part of a world-class team that is driving...
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Cargo Office Agent
2 weeks ago
Richmond, British Columbia, Canada Menzies Aviation Full time $45,000 - $60,000 per yearDo you have a passion for aviation and love being part of a fast paced environment? We are looking for a dedicated individual to ensure smooth operations on the tarmac, Join our team and soar to new heights with a career at Menzies AviationAbout Us:Joining Menzies Aviation means becoming part of a world-class team that is driving excellence in the aviation...
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Cargo and Customer Service Training Coordinator
2 weeks ago
Richmond, Canada PACIFIC COASTAL AIRLINES LIMITED Full timePacific Coastal Airlines is looking for a permanent full-time Cargo and Customer Service Training Coordinator. This position based out of Richmond, BC at the South Terminal Airport. The Cargo & Customer Service Training Coordinator is responsible for the development, oversight, maintenance and delivery of all Cargo & Customer Service training programs at...
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Cargo Office Agent
6 days ago
Richmond, Canada Menzies Aviation Full timeJob Details Description **Essential Duties and Responsibilities**: Examine manifests, bills of lading and air waybills to determine work procedures for accepting or releasing cargo. Compiles documents and data entry functions for import or export cargo shipments. Read and interpret aircraft weight and balance loading instructions, hazardous material...
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Cargo Office Agent
6 days ago
Richmond, Canada Menzies Aviation Full time**Do you have a passion for aviation and love being part of a fast paced environment? We are looking for a dedicated individual to ensure smooth operations on the tarmac, Join our team and soar to new heights with a career at Menzies Aviation!** **About Us**: Joining Menzies Aviation means becoming part of a world-class team that is driving excellence in...
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Ground Ramp Agent
2 weeks ago
Richmond, British Columbia, Canada AGI Full time $40,000 - $60,000 per yearJob Description:Job Description:Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment?As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services.Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing...
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Ramp Agent
2 weeks ago
Richmond, Canada PrimeFlight Aviation Services CANADA, INC Full timePrimeFlight Aviation Services provides air carriers and airports with a wide range of aircraft, passenger and security services to ensure the safe and reliable operation of their aircraft and the comfort of their passengers. Our team is focused on quality, safety and providing a positive customer experience through all services offered. We strive to be a...
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Customer Service Agent
1 week ago
Richmond, Canada Central Mountain Air Full timeCentral Mountain Air is proudly emerging as one of Canada’s leading regional airlines. As we continue to expand, we are seeking an enthusiastic, customer-focused individual to join our Customer Service Agent team in Vancouver, BC! This is a **full-time** position, offering the opportunity to be part of a dedicated team committed to excellence in aviation....
