Medical Office Assistant

1 week ago


Vancouver, Canada Tandem Clinic Full time

**Vancouver, BC | 16-20 hours/week | $20-$24/hour | Start Date: September 8, 2025**

Tandem Clinic is looking for a warm, organized, and experienced **Medical Office Assistant (MOA)** to support our front desk and act as the **primary administrative support for our Medical Doctor**. This role is **patient-facing and administrative**, ideal for someone who thrives in a professional, collaborative healthcare setting.

You'll play a key role in ensuring a smooth patient experience and supporting the MD’s clinical flow and communications.

**What You’ll Be Doing**
- Greet and check in patients with warmth and professionalism
- Manage scheduling and patient communications using JaneApp
- Submit and troubleshoot **MSP Teleplan billing**:

- Coordinate specialist referrals, requisitions, and follow-ups for our MD
- Maintain accurate charts and handle sensitive information with care
- Process payments and reconcile daily transactions
- Answer phones and support general clinic front desk tasks as needed

**What We’re Looking For**
- Experience working as an MOA or in a clinical admin role (required)
- Strong knowledge of **MSP billing & Teleplan** (required)
- Friendly, calm, and professional demeanor
- Organized and tech-savvy (JaneApp experience is a plus)
- Committed to patient confidentiality and excellent communication

**What We Offer**
- Competitive wage**:$20-$24/hour**, based on experience
- Supportive, team-based environment in a beautiful clinic space
- A respectful and inclusive workplace where your contributions are valued
- Opportunity to work alongside a passionate integrative healthcare team
- Discounts on some of our offered treatments and regular team check-ins

**Why Join Us?**

At Tandem Clinic, we believe in more than just delivering great care—we believe in creating a great place to work. Our team is passionate about what we do, and we support each other every step of the way. You’ll have opportunities for professional growth, a supportive and inclusive environment, and the chance to make a real difference in people’s lives.

If you’re ready to be part of a team that values compassion, collaboration, and a patient-first approach, we’d love to hear from you

**Submit your resume and a cover letter** telling us why you’re the perfect fit for our team. We appreciate your interest and will be in touch with shortlisted applicants.

**Job Types**: Part-time, Permanent

Pay: $20.00-$24.00 per hour

Expected hours: 16 - 20 per week

**Benefits**:

- Flexible schedule

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2025-08-21
Expected start date: 2025-09-08



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