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Room Attendant

2 weeks ago

Victoria, Canada Brentwood Bay Resort Full time

**About us.**

At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly unforgettable guest experience and support our team members in discovering and delivering their unique contributions.

Our team is made up of passionate and engaged individuals who are empowered to share their input, opinions, strategies, and suggestions. We believe in working together as a team to deliver exceptional service, and we support one another to achieve our goals. As community leaders, we value honesty, uniqueness, and a fun approach to providing graceful hospitality.

**About the job.**

**This position** requires a high level of attention to detail and efficiency, as the Room Attendant plays a crucial role in setting the foundation for the guest experience at our resort. Whether our guests are here for leisure, special occasions, or business purposes, the Room Attendant is responsible for ensuring their accommodations are immaculate and up to the highest standards. To excel in this role, you must possess a strong work ethic and an unwavering commitment to delivering exceptional service.

**What you'll be doing.**
- Organize and prepare supplies for daily duties
- Clean all areas of guest rooms including, bathroom, bedrooms, seating areas and patios
- Change all linens including sheets, duvet covers, pillowcases and towels
- Gather laundry and transports to the laundry room when needed
- Load dishes into dishwasher, sort laundry, load machines, transport loads and unload laundry
- Load and unload laundry bins, monitor linens levels and replenish as necessary
- Change all linens including sheets, duvet covers, pillowcases and towels
- Restock housekeeping carts

**About you.**
- Extreme attention to detail and respect for the work
- Consciousness of housekeeping resources and using them wisely for the environment
- Consideration for team members and valuing teamwork
- Respect for colleagues, managers, and guests
- Sense of humor and fearless attitude towards tasks
- Good command of English with prior housekeeping or customer service experience being an asset
- Neat, clean, and friendly appearance
- Availability to work mornings, afternoons, weekends, and/or holidays
- Own or have access to reliable transportation
- Known for dependability and reliability in personal and professional circles
- Ability to perform physical work, stand/walk for long periods, and lift 50 lbs.

**What we offer.**
- The wage offered for this position is $20-$21 per hour based on experience, with an additional tip pool for all housekeeping staff
- We are committed to the health and wellness of our team members and offer extensive benefits to support their well-being
- An award-winning culture that makes you excited to come to work
- The opportunity to showcase your skills and make a difference in a stunning location
- Personal and professional development opportunities
- Employee discounts, including 50% off at the Brentwood Bay Pub, Arbutus Room, and Spa Treatments at the Brentwood Bay Spa, as well as free paddle sport rentals at the Brentwood Bay Marina for you and a friend
- Friends and family discounts on hotel rooms