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Cashier/customer Service

2 weeks ago

Red Deer, Canada Sunterra Market Full time

We are looking for individual who is passionate about food and service to join our Sunterra Bower Market. As a Customer Service Cashier, you will hold a lasting impression for our customer’s shopping experience by performing all customer service functions according to established procedures. Your role will include assisting customers during the checkout process, performing all cash register functions, bagging groceries, and following all cleaning/sanitization procedures. Additionally you will work to maintain attractive Customer Service displays and supporting the regional Customer Service vision. In this role, you will be the face of our store, providing exceptional service to our customers while efficiently handling transactions. Your contributions will play a vital role in enhancing the shopping experience and maintaining our commitment to quality. You will ensure a positive company image by providing legendary customer service to customers and team members.

**Open availability Requirement**

**Duties & Responsibilities**:

- Ensure effective and proper procedures for customer check out, handling of tenders, and use of PLUs
- Bag groceries
- Memorize popular product codes (produce)
- Answers market telephone calls
- Process online grocery order invoices
- Assist customers with pick-up orders
- Knowledge of company loyalty program (Fresh Rewards)
- Understanding of the company website and app, including grocery and meal ordering, and the sign-up/registration process
- Maintain attractive customer service displays using proper marketing material
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
- Willing to Cross-train in different departments based on needs
- Willing and open to help and complete tasks in different departments based on needs

**Qualifications**:

- Customer service experience
- Cash management/handling experience
- Math skills
- Excellent communication skills
- Experience working with POS system, and/or ability to learn new systems quickly
- Product knowledge and a passion for food
- WHIMS and Food Safety certification requirement (Sunterra will provide online training)

**Working Conditions**:

- Standing and/or walking for extended periods of time.
- Some exposure to temperature variations and wet conditions.
- May walk and work on uneven surfaces.
- Repetitive use of hands with power grasping and fine manipulation.

*Full-time and part-time Team Members will receive a discount of 50% off selected prepared foods when enjoyed in-store (these items vary by location) and a general discount on all groceries in-store and the café *
- The seeds of Sunterra took root on the Price family farm over fifty years ago in Acme, AB. With gratitude for land that has been in their family for decades, the Price family decided to name their company after the very things that helped nourish their business - the sun and the earth - and Sunterra was born._
- **Join our growing Sunterra Family and be part of a team where your contributions are valued and makes the difference. Just like finishing a hard day's work on the farm, working for Sunterra will provide you with a sense of ownership, pride, and the satisfaction of a job well done. Expand your skills and feel a sense of belonging and fulfillment. With your passion and care help create unforgettable experiences for our customers through exceptional service and high-quality products.**_
- Roll up your sleeves and apply_

**Job Types**: Full-time, Part-time

Pay: From $15.00 per hour

**Benefits**:

- Discounted or free food
- Store discount

Shift:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Monday to Friday
- Weekends as needed

Work Location: In person