Manager, Facilities Operations

**A) JOB SUMMARY**

Facilities Services and Campus Development is responsible for planning, providing, and maintaining an appropriate and effective physical learning & working environment at Camosun College. As a key steward of the College’s physical environment, the department is responsible for long term building and site planning, new construction, renovations and tenant improvement projects, management of planned, corrective and preventative maintenance, building operations and maintenance, grounds management, waste and recycling services, campus security operations, emergency management, occupational health and safety, sustainability, transportation and parking, and distribution services.

Reporting to the Director, Facilities Operations, the Manager is responsible for the operational management, coordination, and work accomplishments of the custodial, maintenance, grounds, occupational health & safety and receiving units, and the customer service function. The manager provides support, guidance, advice and direction to supervisors in these units, manages the associated budgets and contracts for services. They collaborate with other departments, schools and outside agencies, develops positive relationships and produces sustainable results for the college and community. The manager develops and implements goals, procedures and standards within their area of responsibility and relies heavily on the use of the department CMMS system to streamline and organize work and manage the department’s work accomplishment. The performance of this position will at times require flexible hours of work.

**B) REPORTING RELATIONSHIPS**

The Manager has seven (7) direct reports:

- Supervisor Building Operations
- Supervisor Building Services (2)
- Supervisor Receiving
- Operations Clerk (2)
- Senior Building Systems Administrator

There are approximately 65 full time equivalent positions in the department.

**C) ESSENTIAL JOB FUNCTIONS**
**Facilities Operations and Management**
- Develops and manages Facilities Services operational and tactical work planning and coordinates the work and functions of the units to ensure they work effectively together.
- Manages and coordinates the Custodial services department, ensuring appropriate service standards are established and maintained, ensuring systems are in place so that facilities are clean and tidy; and coordinates College waste removal and recycling programs.
- Manages and coordinates the Maintenance department, ensuring that predictive and preventative maintenance programs comply with legislation and accepted industry standards for the maintenance of various equipment (mechanical, electrical and other services) and ensuring a comfortable & safe environment.
- Manages and coordinates the work of Building Systems Administration, including building automation systems and digital control systems. Ensures this unit works in conjunction with maintenance and grounds to ensure appropriate programming is in place, issues are resolved, and programs are reviewed regularly to ensure effective functioning of buildings and grounds systems and efficient use of energy.
- Manages and coordinates the Grounds department ensuring that campus grounds are well maintained, safe and to a standard that provides a positive image for the college. Ensures appropriate practices are in place that promote and support environmental stewardship.
- Manages and coordinates the Receiving department and ensures policies and procedures are in place to minimize financial risk for the college and to ensure services meet the needs of the college community.
- Manages and coordinates the Operations Administration support staff who provide the external facing customer service function and support the Facilities Services department. Ensures inquiries and requests are responded to efficiently and professionally. Ensures that emergency response is appropriately coordinated by operations clerks.
- Manages and coordinates all snow removal, salting and sanding efforts ensuring an appropriate level of safe passage & accessibility is provided.
- Manages the Facilities operations activities including training, procurement, and personnel management; provides technical expertise in areas specific to the need and operation of the college.
- Maintains current knowledge and ensures regulatory practices are complied with and mandated in the operation of all facilities.
- Provides reports as requested and prepares quarterly summary of accomplishments and effectiveness of each department.
- Analyzes workflow and workload trends and patterns through the department’s work order system to identify opportunities for improvement, resource allocation and cost benefit.
- Audits the preventative maintenance scheduled work orders and reported results to ensure workflow is optimized, equipment is appropriately maintained and maintenance schedules meet regulatory requirements.
- Effectively manages waste streams and recycling programs