Supervisor

2 weeks ago

Milton, Canada GUAC MEXI GRILL, MILTON Full time

_**Job Summary**:_

A Supervisor will work directly with other staff in the restaurant to ensure that customers are served in a courteous, accurate, timely manner, by preparing Burritos & other items and maintaining a clean and sanitary work environment. Supervisor will ensure that customers are the number one priority.
- **Responsibilities**:_
- **Customer service**:_

Always smiles, greets, and makes eye contact. Is friendly, welcoming, and genuine.
Shows a sense of urgency and speed of service within allotted guidelines.Thanks the customer for their business. Accommodate customers’ requests and has a strong knowledge of products. Maintains a professional appearance both on and off the sales floor and is polite and professional on the phone.
- **Product Preparation**:_

Prepares all menu items to the recipe. Is aware and focused on portion control. Maintains adequate levels of food preparation to meet the sales demands of the restaurant. Is knowledgeable in slicing, packaging, dating, labeling, proper rotation, and storage. A crew member is able to prepare vegetables, set-ups, and Burritos as prescribed and at an acceptable pace, while keeping safety in mind.
- **Team Player**:_

Crew members work well with other employees. They are considerate, polite, and friendly, promoting teamwork. Will take the initiative to pitch and help others. Constantly communicates to the supervisor, and management and utilizes the communication book. Adheres to “shift etiquette” and sets the employees up for success. Asks for tasks and assignments to help the store. Properly completes and takes pride in his/her efforts while performing all assigned tasks. Involved in cleaning assignments and completes them in a timely manner throughout shift. Follows dress code standards. Embraces change in the restaurant and staff in a positive manner.
- **Driving Sales**:_

Upselling - suggesting combos, double meat, double cheese. Has knowledge
of promotions, featured menu items, and LTOs. Welcomes coupons and encourages in-store discounts. Is willing to make suggestions for improving procedures, and improving teamwork. The crew member is aware of events or ways to get
involved outside the four walls and takes initiative in community outreach.
- **Attendance and Flexibility**:_

Adheres to schedule as written. An employee is prompt and on time for a shift and completes the scheduled shift. Is willing to adjust the schedule when necessary and willing to work more than originally scheduled when needed. Gives minimum 8 hours notice of illness. Is able to work nights and weekends. Long weekends are blackout time periods. Puts in schedule request a minimum of three weeks prior.
- **Qualifications**:_
- Must have a fast-food restaurant experience
- Should be able to work in fast-paced atmosphere
- Communication skills
- Able to lift 20 lbs
- _**Equipment Operations**:_
- POS System
- Vegetable slicer to prepare product
- Grill, oven, fryer Food processor, and knife to prepare product

**Salary**: $17.00-$18.00 per hour

Expected hours: 32 - 45 per week

**Benefits**:

- Discounted or free food
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Restaurant: 2 years (preferred)

Work Location: In person

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