Front Desk Administrator

6 days ago


Edmonton, Canada Balwin Chiropractic Full time

**Overview**

We are looking for staff that are **long term**, and have a patient focus.

This role is essential in creating a welcoming atmosphere and ensuring the smooth operation of our front desk activities.

PLEASE NOTE: This role will start as an **entry level** administrative assistant however, we are looking to train up to an assistant manager for the right applicant.

**Duties**
- Greet and assist patients as they arrive
- Manage incoming phone calls and respond to inquiries in a professional manner.
- Schedule appointments on JANE and maintain an organized flow.
- Direct billing private insurance.
- Ensure the front desk area is tidy and presentable at all times.
- Collaborate with other staff members to ensure seamless service delivery.

**Qualifications**
- Experience utilizing **Jane** is preferable, but not required.
- Confidence in problem solving and resolution management.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written, with a friendly demeanor.
- Ability to type accurately and efficiently while managing client interactions.
- A proactive attitude towards problem-solving and customer service excellence

Join us as a Front Desk Administrator where your contributions will be valued, and you will have the opportunity to grow within our organization while providing exceptional service to our clients

**Job Types**: Full-time, Part-time

Pay: $17.00-$19.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Extended health care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have experience utilizing JANE APP booking?
- What is your availability? Please include Monday
- Sunday
- We are hoping to promote the applicant for this position to a future assistant manager position. Briefly describe any leadership experience you have that would make you well suited for this role.

Work Location: In person



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