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Tour Guide

2 weeks ago

Ottawa, Canada Toonie Tours Full time

**Company Overview**

Toonie Tours is a Canadian-based tour guiding company established in 2018. Inspired by the European free walking tour model, we aim to create an engaging experience that showcases the great Canadian story.

**Summary**

We are seeking a passionate Tour Guide, fluent in English, Spanish, Italian, and available weekdays with options for weekends, to join our team at Toonie Tours in Ottawa. As a Tour Guide, you will play a vital role in delivering memorable experiences to our guests while sharing the rich history and culture of our beautiful country.

The primary responsibility for this position is to lead a group of 10-32 visitors to Ottawa on a highly entertaining and engaging tour of the city.

Bilingual or multilingual is an asset. Fluency in Italian, Spanish, and English is preferred.

Toonie Tours embraces a performance-based compensation model to keep Tour Guides at the top of their game. We are looking for people who love Canada, and know all about Ottawa.

**Responsibilities**
- Lead engaging and informative walking tours for diverse groups of visitors.
- Share historical and cultural insights about various landmarks and attractions.
- Provide excellent customer service to ensure a positive experience for all guests.
- Manage group dynamics and ensure safety during tours.
- Adapt tour content based on audience interests and feedback.
- Promote Toonie Tours' mission of discovering and sharing the Canadian story.
- Maintain knowledge of local history, culture, and current events relevant to tours.
- Collaborate with team members to enhance tour offerings.

**Qualifications**
- Proven experience in public speaking or guiding tours.
- Strong communication skills with the ability to engage diverse audiences.
- Multilingual or bilingual abilities are highly desirable.
- Excellent customer service skills with a friendly demeanor.
- Ability to manage time effectively during tours.
- Leadership qualities to guide groups confidently.
- A passion for teaching others about Canadian culture and history.
- Legally authorized to work in Canada

**Call-To-Action**

**Job Types**: Full-time, Part-time, Fixed term contract, Casual, Seasonal, Freelance

Pay: $17.20-$40.00 per hour

Application question(s):

- Describe your community to us, what does it mean to you? What is your favorite thing about it?
- Have you taken a Free Walking Tour before? Have you ever guided one before?
- Do you understand that tips are the primary source of your compensation? Are you comfortable asking for tips and upselling?
- This position is for tour guiding in Ottawa, Ontario. How long have you lived there?
- Are you fluent or a native Italian or Spanish? If so, what level?
- What other skills do you have that you could offer?
- Have you been a freelancer/contractor before?
- Have you been a Tour Guide before? If so, for how long? Where?
- Why do you want to work for Toonie Tours?

**Location**:

- Ottawa, ON K1P 5K6 (required)

Work Location: In person