Campus Tour Coordinator

1 day ago

Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:
Reporting to the Assistant Director, Undergraduate Recruitment, the incumbent is responsible for coordinating the Campus Tour Program. The Campus Tour Coordinator is responsible to coordinate the on-campus visitation programs for prospective students and applicants, parents, high school groups, other group tours, virtual campus tours, events featuring campus tours, and organizing campus tour components for other large-scale recruitment events. The incumbent works closely with academic departments and student service departments t organize events, arrange appointments with faculty, visits to class lectures as well as designs visits to meet the specific needs of the student including those with special physical needs. The incumbent also works closely with academic departments and student service departments to organize program specific tours or special group tours for school groups and other organizations which include information sessions or hands-on workshops. The Campus Tour Coordinator recruits, selects, trains, and evaluates tour guides. The incumbent compiles statistics on all elements of the Campus Tour Coordinator position. The incumbent must have the willingness to work evenings and most Saturdays.

**Qualifications**:
The incumbent must possess the following qualifications:

- Sound knowledge of the University procedures and programs and office procedures
- Excellent presentation, writing and organizational skills
- Ability to communicate, verbally and in writing with faculty members, administrative staff, prospective students, parents, guidance counsellors, teachers and the general public
- Ability to work with minimum supervision including working evenings and most Saturdays.

**Education and Experience**:
The above is normally acquired through the completion of:

- University degree
- Five years of related campus tour, or program coordination experience (including experience hiring, training, and supervising students), at a post-secondary institution
- Supervisory skills are required.

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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