Behavioural Support Worker

Job Status:
**Permanent, Casual**
- Reports To:
**Clinical Service Manager**
- Hours of Work (shifts):
**d/n - 8 hours**
- Internal Posting Dates:
**August 14 - 20, 2025**
- Salary Range:
**$30.67 - $42.47 per hour**
- Union:
**CUPE**

**Company Description**

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

**Position Summary**

As a vital member of the inter-professional healthcare team, this position is accountable for executing personalized behavioral rehabilitation plans for individuals with Acquired Brain Injury (ABI) in both In-patient and Day Patient settings. Beyond patient education responsibilities, this role also fulfills designated duties pertaining to patients' daily activities and fundamental care needs in strict accordance with hospital standards, policies, procedures, and the unit's care delivery model.

**Duties**:

- **
Inpatient ABI Program**
- Implement behavioral and rehabilitation interventions for in-patient ABI clients.
- Provide routine care, including escorting clients to medical appointments and social outings.
- Support clients in learning social skills and managing behavior on-site.
- **
Unit Accountabilities**
- Implement behavioural and rehabilitation interventions and plans to in-patient ABI clients.
- Report significant clinical findings to the RN or Behavioural Therapist.
- Implement ongoing assessments and collect data.
- Provide client support including escorting clients to medical or other health appointment; social outings.
- Teach clients supporting social skills as well as other education as required.
- Complete documentation in a timely and accurate manner.
- **
Service Planning and Delivery**
- Participate in team and/or hospital wide committees as requested.
- Provide program statistics.
- **
Safety Awareness**
- Participate in relevant hospital committees and provide program statistics.
- Engage in research and quality improvement activities.
- Implement programs using CPI techniques for safety.
- Maintain awareness of safety standards, identify and address safety issues, and attend safety meetings and training as required.
- Work in alignment with West Park's core values: Respecting People, Striving for Innovation, Achieving Excellence, and Demonstrating Accountability and maintaining a strong performance history and punctuality record.

**Qualifications**:

- Post-secondary degree or diploma in health, social, or behavioral sciences.
- Possession of a Crisis Prevention/Intervention certificate; or willingness to complete this training within the initial 3 months of employment.
- B.S.T. diploma and Acquired Brain Injury certificate preferred
- Registered Behavioral Technician (RBT) designation preferred
- Previous experience working with clients exhibiting challenging behaviors.
- Proficiency in implementing behavioral assessment and treatment programs.
- Knowledge of behavioral techniques, crisis prevention, and intervention strategies.
- Strong conflict resolution and problem-solving skills.
- Demonstrated aptitude for teaching.
- Proven ability to collaborate effectively within a team.
- Excellent interpersonal and communication skills, both written and verbal.
- Commitment to demonstrating a customer service philosophy.
- Flexibility to accommodate a variable work schedule, including shift work.
- Evidence of exemplary attendance and punctuality.
- Previous experience in the field of Acquired Brain Injury clients preferred

**Why join UHN?**

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
- Competitive offer packages
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including