Wnw Aquatics

Authentically Wet'n'Wild, distinctly Canadian, Wet'n'Wild Toronto is the premier Waterpark in Toronto. We offer the best water rides in the industry.
**Department**: Aquatics
**Availability**: Monday to Sunday, various operational hours and holidays
**Position Type**: Seasonal
**Reports To**: Operations Manager
**JOB DESCRIPTION**:
The Aquatics Supervisor is responsible for all operational aspects of the Aquatics department.
**KEY RESPONSIBILITIES**:

- Develop weekly schedules
- Direct and assign staff as required
- Prepare and deliver in park training programs, including attraction certifications, in-service training modules
- Monitor supply inventories and alert the Operations Manager of any potential replenishment needs
- Conduct daily shift briefings and inform staff of any important operational information
- Attend to guest issues and resolve within their authority
- Ensure all records and reports are complete and filed
- Attend to first aid and emergency situations and act as the on-scene manager until advanced resources arrive
- Attend to ride downtime situations and manage from an operational/ customer service standpoint
- Monitor team member appearance standards and uniform. Ensure staff are in compliance with the park standard
- Check all stand equipment before you leave at night to make sure everything is turned off.
- Maintain budget boundaries for staffing allocations
- Ensure staff takes required breaks and shift changes are executed.
- Comply with Ontario labor laws and keep within Peel Public Health Department Codes
- Help maintain high levels of customer service
- Work on continuously training and coaching all team members
- Work collaboratively with other Aquatics Supervisors and act as a department duty manager when required
- Must be available to work all shifts whether they are morning, afternoon, or evening hours.
- Must be available to work Monday through Sunday and on holidays
- All other duties assigned or necessary to support the park as a whole and the Operations department. Management reserves the right to add or remove duties when circumstances arise.
- Responsible for maintaining all park standards and enforcing all park policies and procedures
- Responsible for monitoring equipment and facilities to ensure proper maintenance by reporting issues to the appropriate authority
- Responsible for making sure all team members comply with the company values and are completing our mission
- Responsible for maintaining clean work areas at all times

SKILLS & ABILITIES
- Guest Focused
- Team Player
- Good communication skills
- Trustworthy
- Goal oriented
- Self-starter

**QUALIFICATIONS AND REQUIREMENTS**:

- Valid NL Certificate.
- Valid Standard First Aid Certificate.
- Valid CPR Basic Rescuer Level C (or equivalent) certificate.
- Certifications in AED, supplemental O2 delivery, or airway management are an asset.

**WORK ENVIRONMENT**:
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate.
**PHYSICAL DEMANDS**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to sit and/stand/and walk for long periods of time throughout the day - Requires occasional lifts and carries up to 60 pounds.
- Requires occasional carries up to 100 pounds with the assistance of a two-wheel hand truck.
- Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech.

**OTHER FUNCTIONS**:
All other duties that are assigned or necessary in order to support the Operations Department and the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, staff levels, or technical developments) arise.
EQUAL OPPORTUNITY EMPLOYER
WET‘N’WILD TORONTO WATERPARK IS A DRUG FREE WORKPLACE
7855 Finch Ave W
Brampton, ON L6T 0B2
416.369.0123