Wnw Aquatics

Authentically Wet'n'Wild, distinctly Canadian, Wet'n'Wild Toronto is the premier Waterpark in Toronto. We offer the best water rides in the industry.
**Department**: Aquatics
**Availability**: Monday to Sunday, various operational hours and holidays
**Position Type**: Seasonal
**Reports To**: Operations Manager
**KEY RESPONSIBILITIES**:

- Load and unload guests from slides and water attractions.
- Enforce facility rules and policies.
- Execute the emergency action plan if required in emergency situations.
- Monitor supply inventories and alert manager of any potential replenishment needs.
- Provide exceptional guest service to park visitors.
- Maintain a clean and safe work environment.
- Attend scheduled in-service training sessions.
- Responsible for monitoring equipment and facilities to ensure proper maintenance by reporting issues to the appropriate authority.
- Responsible for making sure all team members comply with the company values and are completing our mission.
- Must be available to work all shifts whether they are morning, afternoon, or evening hours.
- Follow all park standards, policies, and procedures.
- All other duties as assigned or necessary to support the park as a whole and the Operations department. Management reserves the right to add or remove duties when circumstances (e.g. Emergencies, change in workload, rush jobs, staff levels, or technical development) arise.

**KNOWLEDGE & ABILITIES**:

- Ability to foster a team atmosphere and work well as a member of a team.
- Ability to organize work and multi-task in a fast-paced environment.
- Strong leadership and coaching skills.
- Effective Organizational Skills and Attention to detail.
- Strong time management experience required with the ability to perform multiple tasks simultaneously.
- Outstanding interpersonal and communications skills required.
- Ability to work in a team-oriented management environment with the ability to work independently.
- Ability to manage multiple and simultaneous priorities, complex situations.
- Ability to communicate effectively both orally and in writing for the purpose of public interaction and report writing.
- Ability to providing quality customer service.
- Ability to handle typical and crisis situations efficiently and effectively at client site.

SKILLS & ABILITIES
- Guest focused
- Team player
- Good communication skills
- Trustworthy
- Goal oriented
- Self-starter

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate.
**REQUIRED QUALIFICATIONS**:

- Water Park Attendant(s) will be assigned to work at a variety of the park’s water rides and shallow water pools. Water Park Attendant’s must complete the Wet'n’Wild Toronto training program(s) prior to starting work.
- Must be 16 years or older to apply
- Current Bronze Cross or National Lifeguard Certificate is an asset.
- A valid (or ability to complete before May 1st, 2025) minimum Emergency First Aid, AED certificate.
- Must be able to clearly communicate safety instructions to guests.
- Must be able to hear, understand and react effectively to ride noises, signals, and ride codes.
- Must be able to effectively attend and react promptly to Guests’ concerns/distresses, first aid emergencies, unassisted and or without devices.
- Must possess strong attention to detail.
- Must be able to sit/stand/walk for long periods of time throughout the day.
- Requires occasional lifts and carries up to 60lbs.

**WORK ENVIRONMENT**:
7855 Finch Ave W
Brampton, ON L6T 0B2
416.369.0123