Manager, Sales and Operations

2 weeks ago

Vancouver, Canada RXO Full time

**Solutions driven success.**

RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together - so join us on our mission to disrupt the industry.

As the Sales and Operations Manager, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You’ll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We’ll give you the support you need to excel at work, and the resources to build a career you can be proud of. If you’re looking for a growth opportunity, join us at RXO.

**What you’ll do on a typical day**:

- Mentor and lead a team of inside sales people; provide industry expertise, guidance and support
- Interview and train new employees, conduct employee reviews and establish detailed performance goals
- Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)
- Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices
- Develop sales pipelines and strategies
- Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence
- Review customer metrics in real time
- Assist with submitting timely customer bid packages and RFPs

**What you need to succeed at RXO**:
At a minimum, you’ll need:

- 4 years of transportation-related experience

It’d be great if you also have:

- Bachelor’s degree
- 2 years of non-asset-based brokerage experience
- Experience in management and leadership; conflict resolution experience
- Ability to prioritize work and complete projects effectively within time limits
- Strong ability to think strategically and drive sales
- Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
- Your name
- Job title with location (city/province) and requisition ID
- A clear description of the disability accommodation that you are seeking

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