Administrative Support Iv

7 days ago


Edmonton, Canada Alberta Health Services Full time

Your Opportunity:
As an Administrative Support IV within the Allied Health Community (AHC), you will play a pivotal role in supporting both Central Intake and clinical programs. Acting as a key liaison between administrative and clinical teams, you will provide frontline support with precision, professionalism, and a commitment to operational excellence. This position is ideal for someone who thrives in a dynamic setting and enjoys bringing structure to complex processes. You will support staff across our programs with ambulatory patient registration, referral processing, and appointment scheduling within Connect Care. You will create documents using established templates and procedures, respond to complex administrative issues in alignment with program guidelines, and help maintain smooth operations by verifying or organizing the work of other administrative staff. You will also contribute to team coordination by sharing knowledge, supporting consistency in workflows, and helping ensure that administrative processes run efficiently. While not a formal leadership role, this position requires initiative, collaboration, and the ability to support others in a team-oriented environment. Information management is a key component of this role. You will provide quality assurance monitoring, compile and format data, generate statistics, and prepare reports to support decision-making. You will also maintain and update system data that impacts functionality, such as database tables. To succeed in this role, you will need advanced administrative skills, strong attention to detail, excellent communication and organizational abilities, and a collaborative mindset suited to a fast-paced environment.

Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- **Classification**:Administrative Support IV
- ** Union**:AUPE GSS
- ** Unit and Program**:Allied Health Community
- ** Primary Location**:Northgate Centre
- ** Location Details**:As Per Location
- ** Multi-Site**:Not Applicable
- ** FTE**:1.00
- ** Posting End Date**:30-OCT-2025
- ** Employee Class**:Regular Full Time
- ** Date Available**:17-NOV-2025
- ** Hours per Shift**:7.75
- ** Length of Shift in weeks**:12
- ** Shifts per cycle**:60
- ** Shift Pattern**:Days, Evenings, Weekends
- ** Days Off**:As Per Rotation
- ** Minimum Salary**:$26.07
- ** Maximum Salary**:$31.68
- ** Vehicle Requirement**:Not Applicable

**Required Qualifications**:
Some post-secondary education.

**Additional Required Qualifications**:
**Preferred Qualifications**:
Five years of progressive administrative experience (including at least three years providing high-level scheduling within Connect Care) preferred. Knowledge of Allied Health Community programs and services is preferred. Experience with RightFax, Connect Care: Referrals, Scheduling and Reporting.



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