Leader, Recreation Service Delivery

1 week ago

Calgary, Canada City of Calgary Full time

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

--
- As the Leader, Recreation Service Delivery, you will manage staff and infrastructure in the operation of City-wide Recreation Facilities and amenities. In this position, you will provide strategic and operational leadership to staff and develop and implement short
- and medium-term strategies for the provision and maintenance of public facilities. The Leader, Recreation Service Delivery anticipates business needs, researches best practices and identifies gaps in processes, procedures, services and develops performance improvements with a direct impact on customer experience. Primary duties include:

- Lead the development and implementation of business unit strategies and processes to improve efficiency, productivity, and overall performance for Recreation Service Delivery.
- Coordinate resources to develop and implement business improvements to fill service provision gaps.
Address escalated concerns from staff and the community.
- Ensure business continuity by reviewing existing plans, creating contingency plans and ensuring uninterrupted service delivery during emergencies.
--
- **Qualifications**
A degree in Recreation and Sport, Human Services, Business Administration and at least 8 years of years related experience that includes recreation and sport administration, staff supervision, financial oversight, strategic planning, facility operations, policy development, relationship management, issues management and communication, and political acumen.
- Intermediate level of proficiency with Microsoft Office (Word, Excel, and Outlook).
- Success in this position requires the following:

- Strong Collaboration and communication skills
- Effective management & leadership capabilities
- Experience managing staff in union/collective bargaining setting
- Financial acumen.
--
- **Working Conditions**:Office environment is recreation facility, customer interface and requirement to travel to different locations.
** Pre-employment Requirements**

- Applicants will be tested for appropriate skills.
- Successful applicants must provide proof of qualifications.

--

-
- Union: Exempt
-
- Business Unit: Recreation & Social Programs

- Position Type: 1 Permanent
-
- Location: 2000 Southland Drive SW

- Compensation: Level M2 $130,400 - 163,000 per annum
-
- Days of Work: This position works a 5 day

- work week earning 1 day off in a 3 week cycle.
-
- Hours of work: Standard 35 hour work week

- Audience: Internal/External
-
-
- Job ID #: 312832

  • Recreation Program Leader

    5 days ago

    Calgary, Canada Westside Recreation Centre Full time

    **Westside is currently recruiting for Recreation Program Leaders. This is a seasonal role with part-time hours available. This is an exciting, hands-on leadership role and includes but is not limited to the following responsibilities**: - To supervise, lead and instruct recreation programs for children ages 6-15Y in sport skills, group games, crafts, art...

  • Recreation Program Leader

    2 weeks ago

    Calgary, AB TH V, Canada Westside Recreation Centre Full time

    Westside is currently recruiting for Recreation Program Leaders. This is a seasonal role with part-time hours available. This is an exciting, hands-on leadership role and includes but is not limited to the following responsibilities:To supervise, lead and instruct recreation programs for children ages 6-15Y in sport skills, group games, crafts, art...

  • Junior Recreation Leader

    4 days ago

    Calgary, Canada City of Calgary Full time

    If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we...

  • Regional Recreation Delivery Coordinator

    5 days ago

    Calgary, Canada Government of Alberta Full time

    **Job Information** Job Requisition ID: 61476 Ministry: Forestry and Parks Location: Calgary Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: October 4, 2024 Classification: Program Services 4 Market Adjustment **Salary**: $2,757.39 to $3,604.17 $ bi-weekly ($71,967 -...

  • Daytime Fitness Shift Leader

    7 days ago

    Calgary, Canada Westside Regional Recreation Society Full time

    Westside Recreation Centre is a world-class facility based on a lifestyle concept. Since 2000, we have been providing families with high quality and accessible recreation facilities, programs and services. A Fitness Shift Leader is responsible for providing exceptional customer service, member interaction, monitoring the fitness floor and ensuring Fitness...

  • Recreation Leader

    6 minutes ago

    Calgary, Canada City of Calgary Full time

    If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The City offers unique, diverse jobs and a variety of work locations. Together we...

  • Guest Services Coordinator

    4 days ago

    Calgary, Canada South Fish Creek Recreation Association Full time

    The Guest Services Coordinator oversees all aspects of guest services operations, ensuring exceptional customer experiences and efficient management of staff and resources. The Guest Services Coordinator is responsible for maintaining high standards of service delivery, managing facility access, and facilitating effective communication both internally and...

  • Reefer Owner/operator

    2 weeks ago

    Calgary, Canada Atripco Delivery Service Full time

    **SATURDAY - FRIDAY 7am - 5pm** **Commission pay: $150 - $400 per Day** **Please list your vehicle and cell phone type in the cover letter section.** Atripco Delivery Service is looking for reliable Owner/Operators with their own **Refrigerated/Reefer** vehicles (Cargo Vans/Sprinter Vans/Trucks) to deliver boxes to residences throughout Calgary and area...

  • Recreation Manager

    1 week ago

    Calgary, Canada Optima Living Full time

    Let us welcome you home at Sage Hill in Calgary, AB. Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada. Our Vision : For every person to feel at home. This is truly supported by our credo. “Let us...

  • Recreation Manager

    1 week ago

    Calgary, Canada Optima Living Full time

    **Let us welcome you home at Sage Hill in Calgary, AB.** Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada. Our Vision: For every person to feel at home. This is truly supported by our credo. “Let...