Salesforce Technical Delivery Lead

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:
Rogers is seeking a **Salesforce Technical Delivery Lead** - you will be working on projects supporting Rogers Business Organization ensuring quality and on-time delivery of assigned deliverables. Reporting to the Senior Manager Development, you will be accountable and responsible for providing technical solutions on the Salesforce Platform, leading & guiding the team and developing solutions for our Enterprise Business partners.

What you will be doing
- Design and or Review Solution Design and works collaboratively with Solution Architects and crossfunctional agile and non agile teams to ensure HLD/MLD and Detail Designs are aligned with User Stories.
- Ensure Detailed Solution is documented and reviewed within the team and crossfunctional teams and stakeholders as part of demo or on addhoc basis.
- Ensure Solutions and Processes are auditable and compliant with Organization Security Policy.
- Lead the Standards (coding and otherwise) as agreed within the cross-functional Tech Lead Forum and proactively raise topics for improvements.
- Lead the Scrum development team and be first point of contact for Code, Configuration and Solution within the Scope of Scrum Team.
- Lead Development and Deployments, support production and non-production environments of the Scrum Team.
- Mentor Developers and monitor performance to improve team effectiveness and identifies areas of improvement and plan for additional training.
- Proactively review backlog for next sprints to identify technical challenges, dependencies and feasibility.
- Proactively reviews priorities for the PI and provides estimations (points, complexity) during PI Planning (and Sprints).
- Development of new features in Salesforce (Sales Cloud and Service Cloud), including but not limited to new Apex Triggers, Classes, Validation Rules, omni Scripts, Integration Procedures, data raptors and LWC.
- Design, Development and maintenance of complex integrations between Salesforce and external systems.
- Promotes quality, innovation, teamwork, and timely communication of issues / opportunities.
- Builds trusted relationships throughout IT organization to enable delivery of client requirements.

What you have
- 1+ years professional experience administering/Experience in Salesforce Industry Products i.e. (CPQ, EPC, Order Management), Apttus/Conga CPQ/CLM, Service Cloud Voice.
- Hands on Code Optimization, Integration Experience i.e. SOAP, REST, Outbound Messages etc with Third Party.
- Certifications - Salesforce Certified Administrator, Salesforce Certified Platform Developer, Salesforce Certified OmniStudio Developer, Salesforce Certified Sales/Service Cloud Consultant and Salesforce Certified Platform App Builder certifications
- Experience using versioning control/continuous integrations tools such as ANT, Git, Copado.
- Ability to work independently to meet project requirements.
- Effective communicator both oral and written, with the ability to frame technology issues in business terms.
- Creates clear and coherent written materials.
- Be Flexible to understand and balance timelines, technical challenges with legacy data and constraints.
- Able to work in a fast-paced environment with aptitude for achieving results.

**Schedule**: Full time

**Shift**: Day

**Length of Contract**: Not Applicable (Regular Position)

**Work Location**:8200 Dixie Road (101), Brampton, ON

**Travel Requirements**: Up to 10%

**Posting Category/Function**:Technology & Information Technology

**Requisition ID**: 271247

**Together, we'll make more possible, and these six shared values guide and define our work**:

- Our people are at the heart of our success
- Our customers come first. They inspire everything we do
- We do what’s right, each and every day
- We believe in the power of new ideas
- We work as one team, with one vision
- We give back to our communities and protect our environment

Posting Notes: Digital & Technology