Service Dispatcher

7 days ago

Truro, Canada Wilsons Heating Full time

Wilsons Heating is looking for a Service Dispatcher to join our team at our Truro office

Wilsons Heating specializes in custom heating solutions, providing service to thousands of home
- and business-owners in Nova Scotia and New Brunswick. With 110+ years providing comfort solutions Atlantic Canadians, you'll be joining a trusted team of experts who pride themselves on delivering an exceptional client experience.

This role reports to the Branch/Admin Manager and works closely with several other team members.

**Our next Service Dispatcher is someone who is**:

- Detail-oriented and very organized
- Dependable and a team player
- Able to deal with conflict and solve it quickly
- Client-focused and positive
- Able to switch between tasks such as answering the phone and data entry projects
- Skilled in communicating effectively - both verbally and written
- Able to thrive under pressure and meet tight deadlines

**Qualifications**:

- Minimum 1 year of experience in a fast-paced customer service role
- Experience in dispatching is an asset
- Excellent customer service skills
- Ability to work in a team environment
- Knowledge of GPS systems; familiar with Truro and surrounding areas geography
- Multitasking skills
- Ability to maintain accuracy in a fast-paced environment; for example, to triage customer requests to efficiently schedule service technicians
- Knowledge of computer programs and aptitude to learn new software systems
- Excellent communication skills
- Experience in another data entry or customer service role is an asset

**Compensation**:
This position is compensated at $46,000 - $48,000 per year depending on experience.

**Wilsons Heating has a competitive compensation and benefits package including**:

- Health and Dental Benefits
- Pension Plan
- Life Insurance
- Long Term Disability Benefits
- Corporate Fitness Membership Program
- Scholarship Program for Employees’ Children

**Wilsons Company History**

In 1909, Wilsons started a coal company to supply fuel to the buildings they built as well as others. As the business focus changed from construction to fuel, the present name of Wilson Fuel Co Ltd was adopted. Wilsons was the only Nova Scotia coal company to make the transition from coal to oil while remaining independent of multinational oil companies.

After dropping coal and adding propane and heating equipment, Wilsons is now established as a leading independent fuel oil and propane supplier in Nova Scotia, and a trusted propane supplier in New Brunswick. It has offices in Truro, Halifax, Bridgewater and Moncton.

Wilson Fuel Co Limited has been recognized as one of “Canada’s Fifty Best Managed Companies”

**Salary**: $46,000.00-$48,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

  • Service Dispatcher

    1 week ago

    Truro, Canada Wilsons Heating Full time

    Wilsons Heating is looking for a Service Dispatcher to join our team at our Truro office! Wilsons Heating specializes in custom heating solutions, providing service to thousands of home - and business-owners in Nova Scotia and New Brunswick. With 110+ years providing comfort solutions Atlantic Canadians, you'll be joining a trusted team of experts who pride...

  • Service Dispatcher

    5 days ago

    Truro, NS BN S, Canada Wilsons Heating Full time

    Wilsons Heating is looking for a Service Dispatcher to join our team at our Truro officeWilsons Heating specializes in custom heating solutions, providing service to thousands of home- and business-owners in Nova Scotia and New Brunswick. With 110+ years providing comfort solutions Atlantic Canadians, you'll be joining a trusted team of experts who pride...

  • Dispatcher/csr

    2 weeks ago

    Truro, Canada Miller Waste System Full time

    MILLER WASTE SYSTEMS - Truro/Amherst **Title**: Dispatcher/Customer Service Representative **Location**: Truro, Nova Scotia **Start Date**: TBD **Reporting to**: Operations Manager **Overview**: Miller Waste Systems Inc. has been in operation since 1961. Miller is a leader in waste management, providing governments and industries with a wide range of...

  • Dispatcher - Delivery

    6 days ago

    Truro, Canada Wilson Heating Full time

    Wilson Fuel Co Ltd is looking for an Service Dispatcher to join our team at our Truro location! Wilson Fuel Co Ltd. specializes in custom heating solutions, providing service to thousands of home - and business-owners in Nova Scotia. With 110+ years providing comfort solutions Atlantic Canadians, you'll be joining a trusted team of experts who pride...

  • Lead Dispatcher

    2 days ago

    Truro, NS BN B, Canada WMB Holdings Ltd Full time

    Company OverviewWMB Holdings Ltd is a leader in logistics and transportation, dedicated to delivering specialized commodities such as bulk feed to rural farms. Our mission is to provide reliable, safe, and friendly service that supports the agricultural community and keeps farms running smoothly.Job OverviewWMB Holdings is looking for a Lead Dispatcher to...

  • Truck Driver

    1 week ago

    Truro, Canada Anytime Freight Service Full time

    Education: - Expérience: - **Education**: - No degree, certificate or diploma - ** Tasks**: - Address customers' complaints or concerns - Drive as part of a two-person team or convoy - Load and unload goods - Obtain special permits and other documents required to transport cargo on international routes - Operate and drive straight or articulated trucks...

  • Service Advisor

    7 days ago

    Truro, Canada Mackay's Truck & Trailer Center Ltd. Full time

    Position: Service Advisor MacKay’s Truck and Trailer Center Limited, Truro Location MacKay’s Truck & Trailer Center is a well-established family-owned business with over 40 years experience operating a full-line Volvo, Mack, and Hino Truck dealership, with locations in Truro and Dartmouth, Nova Scotia. We currently have a job opening for a permanent...

  • Service Advisor

    6 days ago

    Truro, Canada Mackay's Truck & Trailer Center Ltd. Full time

    **Service Advisor** Mackay's Truck & Trailer Center Ltd. - Truro, NS B2N 1B1 **Job description** Position: Service Advisor MacKay’s Truck and Trailer Center Limited, Truro Location MacKay’s Truck & Trailer Center is a well-established family-owned business with over 40 years experience operating a full-line Volvo, Mack, and Hino Truck dealership,...

  • Dispatch Specialist

    2 days ago

    Truro, Nova Scotia, Canada UPS Full time

    Primary Job Posting Location:Truro, Nova Scotia CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become...

  • Dispatch Specialist

    2 days ago

    Truro, Nova Scotia, Canada UPS Full time

    Lieu Primaire Pour L'affichage De L'emploiTruro, Nouvelle-Écosse Canada**Avant de postuler pour un emploi, sélectionnez votre préférence linguistique parmi les optionsdisponibles en haut à droite de cette page.**Explorez vos futures possibilités de carrière au sein d'une organisation figurant sur la liste mondiale des 500 plus grandes entreprises du...