Casual Shelter Support Worker

**Open Arms Resource Centre Shelter Support Worker**

**About Open Arms**:
Open Arms is a dynamic and growing nonprofit organization dedicated to providing shelter, support, and community services to individuals experiencing homelessness. Rooted in Christian values, our mission is to create lasting, positive change by addressing the root causes of homelessness and fostering a supportive environment for those in need.

We are committed to treating every individual with dignity and respect, recognizing the inherent worth and unique journey of each person. Our work is guided by our Christian values, welcoming everyone to join our mission as we strive to be a beacon of compassion and understanding in our community.

**JOB DESCRIPTION**

The Shelter Support Worker reports directly to the Shelter Manager.

**Responsibilities**:
The Shelter Support Worker will provide support to vulnerable adults in the following core service areas: shelter provision, healthy relationships, personal and life skill development, family connections, community connections, community support procurement, and action plan development and implementation.

SPECIFIC DUTIES INCLUDE:
Case Management
- Assist clients in contacting, navigating, and obtaining income security resources such as Income Assistance, Employment Insurance, Old Age Security, Disability Benefits, and/or employment.
- Assisting clients in navigating a variety of life circumstances including (not limited to): acute crisis, legal, correctional, medical, interpersonal/family conflict, child and family care, child protection, overdue bills, food support, and domestic violence. Clients come from a variety of backgrounds and the Shelter Support Worker, together with the Shelter Team, should be prepared to safely take on challenging client needs.
- Make referrals to other formal and informal supports.
- Efficiently document case management interactions.

Program Operation
- Support shelter guests in obtaining material supports within the shelter space. This includes food, clothing, personal care supplies, and/or harm reduction supplies.
- The Shelter Support Worker is responsible for ensuring that all guests follow the rules outlined to them upon arrival and intake. The Shelter Support Worker must adhere to the rules and policies of Open Arms Resource Centre at all times.
- The Shelter Support Worker is responsible for ensuring a clean and sanitized shelter environment. This includes ensuring clients complete the cleaning tasks required for their stay.

Training Opportunities:
Open Arms Resource Centre offers our employees paid training in Non-violent Crisis Intervention (NVCI), Mental Health First Aid, and Standard First Aid/CPR.

Regularly scheduled team meetings ensure open dialogue and communication between shelter staff and management.

A comprehensive benefits package is offered and cost-shared with employer.

Compensation: $20-$22/hour with $2/hour premium for night shifts (11pm-7am or 12am-8am)

**Qualifications**:

- CPR Certification
- First Aid Certification
- NVCI
- Supervising experience

**Job Type**: Casual

Pay: From $20.00 per hour

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- No weekends
- On call
- Weekends as needed
- Weekends only

Ability to commute/relocate:

- Kentville, NS: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you currently living in the Annapolis Valley area?

**Location**:

- Kentville, NS (preferred)

Work Location: In person