Salesforce Administrator

6 days ago

Ottawa, Canada Alterna Full time

**Scope of Position**

**Major Responsibilities**
- Identify where business needs are not being met and make recommendations for changes required to support business needs
- Responsible to document procedures, technical requirements, support processes and release notes that are appropriate for a technical or a non-technical audience
- Management of requirements development
- Serve as primary system administrator for the Salesforce environment
- Coordinate the evaluation, scope and completion of new development requests.
- Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
- Handle all basic administrative functions including user account maintenance, reports and dashboards, flows and other routine tasks
- Lead, coordinate and participate in key process improvements as they relate to Salesforce and collaborate with other key members of the team as required, to ensure the system meets business demands.
- Manage assigned projects and program components to deliver services in accordance with established objectives.
- Troubleshoot complex technical issues through to resolution.
- Provide after hours and on call support as required.

**Qualifications**

**Knowledge / Skills**
- Minimum two years of experience as a Salesforce administrator.
- Minimum 5 years of experience using 1 or more of Financial Service Cloud, Marketing Cloud, nCino
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, flows, custom views, and other content of intermediate complexity
- Business Analysis

**About Alterna Savings**

Alterna Savings and Credit Union Limited (Alterna) has been the good in banking for over 110 years. Alterna is made up of Alterna Savings and Credit Union Limited and its wholly owned subsidiary, Alterna Bank.

As the first full-service, member-owned cooperative financial institution outside Quebec, Alterna Savings shares its expertise with 217,000 members through a network of 46 branches across Ontario, as well as call centre and digital channels. Members and customers also benefit from an industry-leading online brokerage, investment management services, and have access to over 43,000 surcharge-free ATMs in North America with THE EXCHANGE Network in Canada and the Allpoint Network in the US.

**Working at Alterna**

Alterna offers a fast-paced, impactful work experience in an organization that cares about doing good. For over 110 years, Alterna has been creating financial services that transform lives for the better, all while giving back to our community.

We are incredibly proud of our corporate culture, where everyone works together towards a common goal, the financial wellbeing of our members and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for seven years running.
- Alterna is compliant with the Ontarians with Disabilities Act. If you have a disability, please contact the recruiter to let us know how we can accommodate you.

  • Salesforce Administrator

    6 days ago

    Ottawa, Canada Versaterm Full time

    **The Company** As a result of significant growth, we are looking for top-notch professionals to join us during this exciting time. Our clients rely on us to provide exceptional 24/7 support, and we depend on a team of top-notch professionals who are dedicated to client service excellence. **The Role** The Salesforce Administrator will support the...

  • Salesforce Administrator

    6 days ago

    Ottawa, Canada Recollective Inc. Full time

    **Who We Are** Recollective is the world’s leading online qualitative research platform. Over the past decade, we've worked with some of the largest and most ambitious organizations to help them engage with their target audiences to gain valuable and actionable insight. With an award-winning suite of powerful research functionalities supported by highly...

  • Salesforce Administrator

    5 days ago

    Ottawa, Canada Recollective Full time

    Recollective Inc. is the leading provider of online research software for conducting qualitative research studies and fostering strategic customer insight communities. Launched in 2011, Recollective is recognized at number eight in the 2023 GRIT50 ranking of the world’s top fifty most innovative suppliers in the market research industry. Thousands of the...

  • Jr. Salesforce Administrator

    1 week ago

    Ottawa, Canada Versaterm Full time

    **The Company** As a result of significant growth, we are looking for top-notch professionals to join us during this exciting time. Our clients rely on us to provide exceptional 24/7 support, and we depend on a team of top-notch professionals who are dedicated to client service excellence. **The Role** The Jr. Salesforce Administrator will support the...

  • Salesforce Systems Administrator

    1 week ago

    Ottawa, Canada Versaterm Full time

    **THE COMPANY** Versaterm is an Ottawa-based vertical software company that has been in business for over 40 years. We provide industry-leading products in mission-critical areas for Police, Fire and EMS agencies across North America and the Caribbean. As a result of significant growth, we are looking for top notch professionals to join us during this...

  • Junior Salesforce Administrator, Data

    2 weeks ago

    Ottawa, Canada Federal Liberal Agency Full time

    **Location**: Ottawa, ON - Hybrid **Reports To**: Salesforce Administrator **Summary**: The Liberal Party of Canada is seeking a Junior Salesforce Administrator for an opportunity to join a dedicated team of staff to support Justin Trudeau and our Liberal team. The Junior Salesforce Administrator performs information management duties for the organization...

  • Salesforce & CPQ Systems Administrator

    3 weeks ago

    Ottawa, Canada Ross Video Full time

    A media technology company in Ontario is seeking a Salesforce Administrator to support Sales and Product Management teams. Responsibilities include managing Salesforce and CPQ systems, troubleshooting issues, and optimizing processes. The ideal candidate has a Bachelor's degree and 2+ years of experience with Salesforce administration, focusing on continuous...

  • Salesforce & CPQ Systems Administrator

    4 weeks ago

    Ottawa, Canada Ross Video Full time

    A media technology company in Ontario is seeking a Salesforce Administrator to support Sales and Product Management teams. Responsibilities include managing Salesforce and CPQ systems, troubleshooting issues, and optimizing processes. The ideal candidate has a Bachelor's degree and 2+ years of experience with Salesforce administration, focusing on continuous...

  • Senior Salesforce Administrator

    3 weeks ago

    Ottawa, Canada Fullscript Full time

    Overview Employer Industry: Healthcare Technology Why consider this job opportunity: Competitive compensation package including equity Flexible PTO policy to support work-life balance Comprehensive benefits package with additional perks Employee discount on a wide range of products for family and friends Opportunity to work remotely, allowing for a...

  • Senior Salesforce Administrator

    3 weeks ago

    Ottawa, Canada Fullscript Full time

    OverviewEmployer Industry: Healthcare TechnologyWhy consider this job opportunity:Competitive compensation package including equityFlexible PTO policy to support work-life balanceComprehensive benefits package with additional perksEmployee discount on a wide range of products for family and friendsOpportunity to work remotely, allowing for a personalized...