Bilingual Sales Administration and Operations
1 week ago
Sage is seeking a Bilingual Billing Coordinator that will be part of the North America Sales Administration and Operations team and is responsible for ensuring that all customer billing is completed accurately and on time.
**Key Responsibilities**
- Key Responsibilities:
- In charge of processing of all billing for the Intacct product line in North America
- Ensure customer billing is accurate and processed within SLAs
- Process credits and order adjustments accurately and within SLAs
- Build relationships with internal departments and teams to provide a customer focused service for billing needs and all related inquiries
- Provide input into working processes being documented, standardized, modified in a controlled manner, waste eliminated while making processes more streamlined and efficient
- Alignment to Order to Cash/Billing strategy including input into the future direction of the departments
- Cover for other Billing Coordinators as required
- Participate in departmental/companywide projects as required
Skills, know-how and experience:
- 2 years Bill Processing experience, preferably in a technology environment.
- Fluency in French is a mandatory requirement
- Preferred billing experience, preferably in a technology environment.
- Experience in a service orientated culture including management of SLAs
- Thorough understanding of end-to-end billing process
- Experience using Salesforce CRM, Intacct, and proficient in Excel
- Experience managing complex accounts and relationships.
Plenty of perks:
- 100% paid premiums for health, dental, and vision coverage.
- RRSP contribution match (100% up to 4%).
- 35 days paid time off (11 national holidays, 16 vacation days, 3 personal days, 5 sick days).
- 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
- 5 days paid yearly to volunteer (through Sage Foundation).
- $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
- Sage Wellness Rewards Program (annual fitness reimbursement).
- Library of on-demand career development options and ongoing training offerings.
The compensation will be determined by location, level, job-related knowledge, education, and experience. Certain provinces in Canada require job postings to include a reasonable estimate of the salary range applicable to the role.
For this role, in those locations, the target salary range for new hires is $48,000 to $66,800.
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