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Sales Operations Analyst

3 weeks ago

Ottawa, Canada Lumentum Full time

locations
- Canada - Ottawa (Bill Leathem)
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- 20241563
- It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us_

Lumentum Canada was awarded the 2022 National Capital Region’s Top Employers _for the 6th consecutive year_ and the 2022 Career Directory Canada’s Best Employers for Recent Graduates _for the 5th consecutive year_.

Overview
- Sales Operations has a combination of ongoing activities and reporting that need daily support, but in addition a number of projects and programs to drive independently and others at a corporate level. This role requires the flexibility to manage day-to-day tasks as well as project management. Strong data analytics, organizational skills, and the ability to prioritize activities are essential.
- The Opportunity
- We would prefer a 4 - 8 month term (8 month preferred)
- Hybrid / In Person
- Responsibilities
- Analyze and validate data for trends and actions
- Assist in creating daily / weekly reports and dashboards for Sales and Customer Service
- Project Management and support for Finance restructuring that will impact Customer Service structure
- Process improvement initiatives related to RMA, Pricing, Forecasting and Deals Desks
- Assist with both Internal and External web pages for CS and Sales
- Assist in producing daily / weekly reports such as Daily Bookings / Revenue reports, over consumption, go-gets, roll over and POR (plan of record)
- Assist Sales, PLM and Operations with any Demand Cloud requirements
- Revamp of Customer Service Intranet
- Education Qualifications
- 3rd or 4th year: Bachelor’s degree in business or a related major.
- Desired Skills & Qualifications
- Strong communications, initiative, and teamwork
- Strong experience using Microsoft Excel and PowerPoint, Tableau a bonus
- Experience in data mining and data visualization an asset
- Strong analytical and organizational skills
- Numerical abilities and problem-solving attitude; attention to details
- Balances customer needs and Lumentum needs
- Able to drive actions to closure
- Passion/Winning/Self-Driven/Persistent
- Service Mindset
- Good people skills, team player who can work with colleagues and customers with different geographical locations and cultures, and provide positive influence and impact
- To be considered for this opportunity
- You must be registered full-time or part time, in a recognized Canadian post-secondary institution
- What sets student program apart? We're awesome because
Our student program offers opportunities to work on real projects that have meaningful impact in an environment that supports diverse perspectives, inclusivity and fosters a sense of belonging. We offer flexible working schedules, continuous learning, mentorship programs, and employee resource groups.
- You might be interested to know:

- We are a humble but passionate team who loves our work and is improving with each day;
- Our team has a long history (15 years and counting) of employing co-ops/interns and we truly value the contributions our students make to our team. In fact, several students have been hired upon graduation;
- Our building offers many perks including a small gym with showers; a cafeteria with subsidized meals and free coffee & tea; a prayer room; a games room; and plenty of free parking, or a conveniently located public transit stop in front of the building.